BC Legislature - Finance and Government Services Committee, 39th Parliament

Province of British Columbia
39th Parliament – 2011
Select Standing Committee on Finance and Government Services
INDEX

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Auditor General

Budget and operations

responses to questions asked at end of review meeting (Howard) 65:1600

Automobiles

Driver's licences, case involving senior (Carter, K.) 65:1620

Bennett, Bill (Kootenay East)

Legislature

Officers of the Legislature

shared services 65:1640

Ombudsperson

budget and operations, funding request 65:1640-1645

staffing

deputy ombudsperson position 65:1645

investigator positions 65:1645

Police Complaint Commissioner

budget and operations, funding requests 65:1750

staffing, legal services 65:1750

Carter, Kim

Automobiles, driver's licences, case involving senior 65:1620

Children and Family Development Ministry, complaints against ministry 65:1615-1620

Forum of Canadian Ombudsman, participation by B.C. office 65:1625-1630

Government

administrative fairness and good governance 65:1605-1615

programs and services

access and service quality issues 65:1605-1620

access and service quality issues, 1-800 telephone systems 65:1620, 65:1650

Income assistance

emergency services, case 65:1620

system, service quality issues, case 65:1650

Legislature, Officers of the Legislature

officers 65:1610

shared services 65:1640

Ombudsperson

annual report 65:1620

budget and operations, funding request 65:1630-1700

budget and operations, history 65:1610-1615

complaint investigation services

caseload and timeline, files awaiting assignment 65:1615, 65:1630-1635

caseload, cases involving seniors 65:1620-1625

caseload, Children and Family Development Ministry cases 65:1615-1620

file triage and assignment process 65:1655

investigation process and services 65:1615, 65:1635-1640

types of complaints, non-jurisdictional complaints 65:1700

types of complaints, referrals from MLA offices 65:1700

education and outreach services 65:1630

mandate and role 65:1605-1615

performance measurement and reporting 65:1615

presentation to Finance Committee 65:1600

presentations to select standing committees 65:1600

review of seniors care 65:1625-1630, 65:1650

staff travel 65:1645-1650

staffing

deputy ombudsperson position 65:1635-1645, 65:1700

investigator positions 65:1635-1650

manager of investigations position 65:1655

student employment program 65:1630

systemic investigations 65:1630-1635, 65:1650

Ombudspersons

conferences 65:1625

mandate and role 65:1610

Property, expropriation case involving senior 65:1625

WorkSafe B.C.

claims management system 65:1625

service quality issues, cases 65:1620-1625, 65:1700

Children and Family Development, Ministry of

Complaints against ministry (Carter, K.) 65:1615-1620

Donaldson, Doug (Stikine)

Ombudsperson

budget and operations, funding request 65:1645

staffing

investigator positions 65:1645

Police Complaint Commissioner

budget and operations 65:1750-1755

Elmore, Mable (Vancouver-Kensington)

Government

programs and services

access and service quality issues, 1-800 telephone systems 65:1650

Ombudsperson

budget and operations, funding request 65:1650

staffing

investigator positions 65:1650

Finance and Government Services, Select Standing Committee on

Review of statutory officers (Howard) 65:1600

Review of statutory officers, response to funding requests by Police Complaint Commissioner (Lowe, S.) 65:1735

Forum of Canadian Ombudsman

Participation by B.C. office (Carter, K.) 65:1625-1630

Government

Administrative fairness and good governance (Carter, K.) 65:1605-1615

Programs and services

access and service quality issues (Carter, K.) 65:1605-1620

access and service quality issues, 1-800 telephone systems (Carter, K.) 65:1620, 65:1650 (Elmore) 65:1650

Hayer, Dave S. (Surrey-Tynehead)

Ombudsperson

budget and operations, funding request 65:1655-1700

complaint investigation services

types of complaints, non-jurisdictional complaints 65:1700

Police Complaint Commissioner

caseload 65:1755

Howard, Rob (Richmond Centre)

Auditor General

budget and operations

responses to questions asked at end of review meeting 65:1600

Finance and Government Services Committee

review of statutory officers 65:1600

Ombudsperson

budget and operations, funding request 65:1655

complaint investigation services

file triage and assignment process 65:1655

Police Complaint Commissioner

budget and operations 65:1740, 65:1805

Income assistance

Emergency services, case (Carter, K.) 65:1620

System, service quality issues, case (Carter, K.) 65:1650

Legislature

Officers of the Legislature

officers (Carter, K.) 65:1610

shared services (Bennett) 65:1640 (Carter, K.) 65:1640

Lowe, Stan

Finance and Government Services Committee, review of statutory officers, response to funding requests by Police Complaint Commissioner 65:1735

Police Act amendments 65:1710

Police and policing, accountability and oversight, civilian oversight 65:1710-1715

Police and policing, police complaint process

alternative dispute resolution 65:1715-1725

cases involving death or serious harm 65:1725, 65:1800

judicial review of complaints 65:1735

public hearings and reviews 65:1745-1750

review and report 65:1710-1715, 65:1730

substantiated allegations 65:1800-1805

Police Complaint Commissioner

budget and operations 65:1705, 65:1735-1740, 65:1800-1805

contingency funding 65:1755

dedicated funding for public hearings and legal services 65:1730-1735, 65:1745-1755

funding requests 65:1735-1740, 65:1750

caseload 65:1755-1800

outreach activities 65:1715

responsibilities and workload 65:1710-1720

role and responsibilities, discretionary powers 65:1730-1735, 65:1745

staffing, legal services 65:1750

staffing, recruitment of civilians 65:1730

Wood, Josiah

comments on civilian oversight of police 65:1710-1715

comments on funding for police complaint public hearings and legal services 65:1730-1735

Ombudsperson

Annual report (Carter, K.) 65:1620

Budget and operations, funding request (Bennett) 65:1640-1645 (Carter, K.) 65:1630-1700 (Donaldson) 65:1645 (Elmore) 65:1650 (Hayer) 65:1655-1700 (Howard) 65:1655 (Thornthwaite) 65:1645, 65:1700

Budget and operations, history (Carter, K.) 65:1610-1615

Complaint investigation services

caseload and timeline, files awaiting assignment (Carter, K.) 65:1615, 65:1630-1635

caseload, cases involving seniors (Carter, K.) 65:1620-1625

caseload, Children and Family Development Ministry cases (Carter, K.) 65:1615-1620

file triage and assignment process (Carter, K.) 65:1655 (Howard) 65:1655

investigation process and services (Carter, K.) 65:1615, 65:1635-1640

types of complaints, non-jurisdictional complaints (Carter, K.) 65:1700 (Hayer) 65:1700

types of complaints, referrals from MLA offices (Carter, K.) 65:1700 (Thornthwaite) 65:1700

Education and outreach services (Carter, K.) 65:1630

Mandate and role (Carter, K.) 65:1605-1615

Performance measurement and reporting (Carter, K.) 65:1615

Presentation to Finance Committee (Carter, K.) 65:1600

Presentations to select standing committees (Carter, K.) 65:1600

Relationship with statutory officers, shared services See Officers of the Legislature, shared services under Legislature

Review of seniors care (Carter, K.) 65:1625-1630, 65:1650

Staff travel (Carter, K.) 65:1645-1650 (Thornthwaite) 65:1645

Staffing

deputy ombudsperson position (Bennett) 65:1645 (Carter, K.) 65:1635-1645, 65:1700

investigator positions (Bennett) 65:1645 (Carter, K.) 65:1635-1650 (Donaldson) 65:1645 (Elmore) 65:1650

manager of investigations position (Carter, K.) 65:1655

student employment program (Carter, K.) 65:1630

Systemic investigations (Carter, K.) 65:1630-1635, 65:1650

Ombudspersons

Conferences (Carter, K.) 65:1625

Mandate and role (Carter, K.) 65:1610

Police Act

Amendments (Lowe, S.) 65:1710

Police and policing

Accountability and oversight See also Police complaint process below under this main heading

Accountability and oversight, civilian oversight (Lowe, S.) 65:1710-1715

Police complaint process See also Police Complaint Commissioner

alternative dispute resolution (Lowe, S.) 65:1715-1725

cases involving death or serious harm (Lowe, S.) 65:1725, 65:1800 (Routley, B.) 65:1800

judicial review of complaints (Lowe, S.) 65:1735

mediation and informal resolution See alternative dispute resolution above under this subheading

public hearings and reviews (Lowe, S.) 65:1745-1750

review and report (Lowe, S.) 65:1710-1715, 65:1730

substantiated allegations (Lowe, S.) 65:1800-1805 (Routley, B.) 65:1800

Police Complaint Commissioner

Budget and operations

budget and operations (Donaldson) 65:1750 (Howard) 65:1740, 65:1805 (Lowe, S.) 65:1705, 65:1735-1740, 65:1800-1805 (Routley, B.) 65:1800

contingency funding (Donaldson) 65:1750-1755 (Lowe, S.) 65:1755

dedicated funding for public hearings and legal services (Lowe, S.) 65:1730-1735, 65:1745-1755 (Ralston) 65:1745

funding requests (Bennett) 65:1750 (Lowe, S.) 65:1735-1740, 65:1750

Caseload (Hayer) 65:1755 (Lowe, S.) 65:1755-1800

Complaint process See Police complaint process under Police and policing

Outreach activities (Lowe, S.) 65:1715

Responsibilities and workload (Lowe, S.) 65:1710-1720

Role and responsibilities, discretionary powers (Lowe, S.) 65:1730-1735, 65:1745 (Ralston) 65:1745

Staffing, legal services (Bennett) 65:1750 (Lowe, S.) 65:1750

Staffing, recruitment of civilians (Lowe, S.) 65:1730

Property

Expropriation case involving senior (Carter, K.) 65:1625

Ralston, Bruce (Surrey-Whalley)

Police Complaint Commissioner

budget and operations, dedicated funding for public hearings and legal services 65:1745

role and responsibilities, discretionary powers 65:1745

Wood, Josiah

comments on funding for police complaint public hearings and legal services 65:1745

Routley, Bill (Cowichan Valley)

Police and policing

police complaint process 65:1800

Police Complaint Commissioner

budget and operations 65:1800

Select Standing Committee on Finance and Government Services See Finance and Government Services, Select Standing Committee on
Statutory officers See Officers of the Legislature under Legislature; particular statutory officers

Thornthwaite, Jane Ann (North Vancouver–Seymour)

Ombudsperson

budget and operations, funding request 65:1645, 65:1700

complaint investigation services

types of complaints, referrals from MLA offices 65:1700

staff travel 65:1645

Wood, Josiah

Comments on civilian oversight of police (Lowe, S.) 65:1710-1715

Comments on funding for police complaint public hearings and legal services (Lowe, S.) 65:1730-1735 (Ralston) 65:1745

Review of police complaint process See Police complaint process, review under Police and policing

WorkSafe B.C.

Claims management system (Carter, K.) 65:1625

Service quality issues, cases (Carter, K.) 65:1620-1625, 65:1700

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