Fourth Session, 42nd Parliament (2023)

OFFICIAL REPORT
OF DEBATES

(HANSARD)

Wednesday, May 3, 2023

Afternoon Sitting

Issue No. 321

ISSN 1499-2175

The HTML transcript is provided for informational purposes only.
The PDF transcript remains the official digital version.


CONTENTS

Routine Business

Introductions by Members

Statements (Standing Order 25B)

M. Dykeman

T. Wat

A. Singh

T. Halford

R. Russell

S. Bond

Oral Questions

K. Falcon

Hon. R. Kahlon

K. Kirkpatrick

K. Kirkpatrick

Hon. R. Kahlon

S. Furstenau

Hon. B. Bailey

T. Stone

Hon. R. Kahlon

S. Bond

Hon. R. Kahlon

P. Milobar

Hon. R. Kahlon

Orders of the Day

Committee of Supply

P. Milobar

B. Stewart

Hon. K. Conroy

G. Kyllo

Proceedings in the Douglas Fir Room

Committee of Supply

M. Lee

Hon. M. Farnworth

T. Halford


WEDNESDAY, MAY 3, 2023

The House met at 1:34 p.m.

[Mr. Speaker in the chair.]

Routine Business

Prayers and reflections: T. Wat.

[1:35 p.m.]

Introductions by Members

Hon. D. Coulter: In the precinct today, I have a very good friend, Walt Krahn. Walt was on the Chilliwack school board with me for six years and is a lifelong supporter of public education. He has been an administrator for 33 years; 31 of those years were as a principal. He was a principal in both Langley and Chilliwack school districts. After retiring, not being one to sit on his laurels, Walt went to work for B.C. Lottery Corp., and he developed the GameSense program.

Would all those in the House please welcome my friend Walt Krahn.

T. Wat: It’s my honour to welcome an unprecedented Buddhist delegation with more than 300 members to our Legislature.

Due to the high demand for seats in our public gallery, only about 80 Buddhist, Muslim, Christian, Hindu and Jewish representatives as well as community leaders are seated here. The rest of them are exiting from the Hall of Honour, where we just finished a celebration of the proclamation of the first ever Buddhist Culture Day by the Premier.

The Buddhist masters and followers are from different schools of Buddhism from China, including Tibet, Taiwan and Hong Kong; Sri Lanka; Thailand; Vietnam; Myanmar; Laos; Nepal; and Japan.

The noon celebration included a Buddha bathing ceremony and different amazing cultural performances. In the afternoon, starting at 2 p.m., if members have time and take leave to go out, there will be cultural performances on the front lawn of the Legislature and a dharma conference in the Ned DeBeck room, for those who want to know more about Buddhism, all the way until 3:30.

The purpose of the proclamation is to raise awareness about the Buddha’s universal teachings of generosity, compassion and selfless service to help contribute to building a stronger, fairer and more inclusive province and country.

Please join me in giving the biggest round of applause to the Buddhist delegation and community leaders.

Mr. Speaker: Continue.

T. Wat: Will the chamber also extend a warm welcome to students and staff at Richmond Jewish Day School, led by principal Sabrina Bhojani. Sabrina has recently received an honourable mention for the B.C. Multiculturalism and Anti-Racism Award in the intercultural trust category for her efforts in teaching interfaith to children. They’re here today to witness the Buddhism ceremony as well.

Please join me in welcoming Richmond Jewish Day School, which was voted No. 1 private school in Richmond.

Congratulations to Sabrina and the school for your outstanding contribution to our province.

Hon. J. Osborne: Today we are joined by Chief Harley Chingee and Deputy Chief Jayde Chingee of the McLeod Lake Indian Band. This morning we celebrated the signing of two new agreements outlining how co-management and stewardship of the land and natural resources in the nation’s territory, in Treaty 8 territory, will evolve.

[1:40 p.m.]

We’re also joined by Dave LaVallie and Matt Buchholz of Mixt Energy, which is McLeod Lake’s business entity that is pursuing some very exciting hydrogen opportunities in their territory that will help decarbonize British Columbia’s economy.

Would the House please join me in making our guests feel very welcome today.

R. Merrifield: I want to echo the introductions. I know we’re not allowed to, so I was remaining seated, but I wanted to echo the minister’s introductions to the Chief and Deputy Chief of the McLeod Lake Indian Band, Harley Chingee and Jayde Chingee, as well as the CEO for Mixt Energy, Dave LaVallie and Matt Buchholz, who is the adviser. Thank you so much.

We enjoyed a meeting with them as well, hearing about the exciting projects coming forward.

Hon. G. Lore: I have two sets of introductions today, provided my voice will let me.

It’s my pleasure to introduce the chair of the Business Improvement Areas of B.C., Teri Smith. Teri Smith is also the executive director of the West End BIA. I’d also like to introduce Jeff Bray, CEO of the Downtown Victoria Business Association of my community. Of course, my friend Jeff Bray is also a former member of this House, representing the beautiful constituency of Victoria–Beacon Hill from 2001 to 2005. The BIABC represents over 65 business improvement associations in B.C., and they are just completing a successful provincial conference here in downtown Victoria.

I’d also like to welcome to the House, though not to the gallery due to the popularity of question period, the Coalition of Neighbourhood Houses Capital Region. They are the source of many services and wraparound care for children, youth, families and seniors. They provide food security, connection, care and fun. I cannot say enough about the services they provide across the region.

Joining us are Vanya McDonell, Chantille Viaud, Corinne Hilton, Nicky Logins, Kelly Greenwell and Suzanne Cole.

Will the House please join me in making them welcome.

C. Oakes: Today we have 12 students and their professor in the public gallery to observe question period. They are part of the Canadian-American studies program at Western Washington University. They are spending the day with our parliamentary education office to learn about the work of the Legislative Assembly. I had the opportunity to meet with them today. They asked me lots of questions about how the B.C. United caucus and the opposition works.

I want to say that I asked you lots of questions about your public education system and post-secondary, your hopes, your dreams. Finishing that meeting, I just want to say how hopeful I am after having had the opportunity to meet such outstanding students.

Welcome to British Columbia.

Hon. R. Singh: Would the House join me in wishing the Minister of Jobs, Economic Development and Innovation a very happy birthday.

K. Paddon: It is my pleasure to welcome Sardis Secondary students to the precinct today. The first group, I believe, is up there probably behind me, and the second group will be in later. I graduated from Sardis Secondary a while ago, so I just want to say go, Falcons.

I had the opportunity to visit the school recently, and the work done there by the administration, the teachers and the students is really inspiring.

Go, Falcons, and welcome.

Would the House please join me in welcoming the students.

S. Chandra Herbert: It gives me great pleasure to welcome Teri Smith to this chamber. She started at the Robson business improvement association, now with the West End Business Improvement Association, BIABC, with the West End. Next, to the world.

Thank you, Teri, for your great work for our community and all the staff of the business improvement association for helping our neighbourhood be all it can be.

[1:45 p.m.]

Hon. A. Kang: In the gallery today, I see my good friend Debbie Chen, who is visiting Victoria today. She is a mother, a career woman and a very good friend. She’s a professional journalist, a respectable news broadcaster. I’m just so happy to see her here today.

Would the House please make her feel very welcome.

R. Russell: It’s my pleasure to introduce and welcome three guests that have been in the building for the last couple of days and again today: Marleen Morris, Greg Halseth and Sean Markey.

Marleen is the co-director of the Community Development Institute and an adjunct at UNBC. Greg is a professor there as well as the Canada Research Chair in Rural and Small Town Studies, and Sean is a prof at SFU in the School of Resource and Environmental Management. I really appreciate all the work that they do on behalf of communities across B.C.

Please make them feel welcome.

S. Furstenau: I have two very special guests today in the Legislature, Amy Robinson and Kristina Egyed. They are both with LOCO B.C., a non-profit organization that really looks to strengthen local, resilient communities and economies. They use research to understand the economic impact from small businesses. They work with business groups, businesses and government.

Their signature program is B.C. Buy Local to encourage local shopping, which I think we can all agree is such a great thing to do. They understand the impact of local businesses, 4.6 times that of multinationals; local jobs, charitable donations; and employment.

Can the House please make Amy and Kristina most welcome.

Mr. Speaker: Members, today I am pleased to introduce 17 college and university students from around British Columbia, who will be joining the parliamentary education office this summer. You will see them offering free guided tours of the Parliament Buildings and theatrical performances on the lawns to the tens of thousands of people who will be visiting us over the next few months.

Will the House please make them feel very welcome.

Statements
(Standing Order 25B)

TOWNSHIP OF LANGLEY

M. Dykeman: The township of Langley, which resides on the traditional territories of the Kwantlen, Katzie, Matsqui and Semiahmoo Nations, turns 150 years old this year. Incorporated in Fort Langley in 1873, two years after the establishment of the province, the township of Langley is in fact the third-oldest municipality in British Columbia and is known as the birthplace of B.C.

A municipality unlike any other, it is a place where the rich heritage of the past is combined with a vibrant vision for the future. Because of its deep history, Langley has been firmly tied to stories about the establishment of the province, such as the gold rush of 1858, the Hudson’s Bay Company, its role in provincial and national consolidation and its diverse agricultural heritage.

Langley’s early trade centres created the downtown cores of today. Its streetscapes and neighbourhood nodes, its distinct community businesses, its cultural landscapes and transportation infrastructure remain key elements of the township. Despite being one of the fastest-growing municipalities in British Columbia, the township of Langley is a fusion of rich agricultural land and a lively, growing urban core, with over 75 percent of the land in the ALR.

Throughout this year, the township of Langley will be celebrating its milestone with events around the community.

There is so much to do in the township of Langley, from checking out the shops and restaurants in historic Fort Langley to coming out to watch the Vancouver Football Club, a Canadian Premier League team, at the newly constructed stadium at the Langley Events Centre. They are playing their inaugural home game this Sunday.

It’s sure to be an action-packed summer in the township, and I hope everybody takes an opportunity to come out to Langley and take in the fantastic events over the rest of the year.

BUDDHIST CULTURE DAY

T. Wat: Today was a great day for British Columbia as we gathered to celebrate the official proclamation of Buddhist Culture Day. This day marked the culmination of months of hard work and dedication towards recognizing the contributions of the Buddhist community to our province.

[1:50 p.m.]

I was particularly grateful for the thousands of British Columbians who signed my online petition in support of Buddhist Culture Day.

My most sincere gratitude must be given to Master Diana, who’s the founding president of Bai Gong International Buddhist Society. Master Diana has led the volunteers of Bai Gong to help solicit signatures from the community from day one all the way for the first few months, which is the most challenging period, until February 27, when I introduced my private member’s bill, the Buddhist Culture Day Act, 2023.

Over 200 Buddhist masters, monks and followers joined me in the Legislature to witness my introduction. I would like to take this opportunity to thank the 300 guests led by Tsengdok Rinpoche, the Leader of the Opposition, the Premier and, of course, my fellow colleagues who joined us at the proclamation event at noon. Your presence makes the celebration of Buddhist Culture Day even more meaningful.

The event was made even more special by the presence of students and staff from the Jewish Day School in Richmond, who join us in the gallery. I would like to warmly welcome them and thank them for their important contribution to building a more harmonious, inclusive and accepting society.

I was particularly inspired by the Highway to Heaven interfaith event that the Jewish Day School organized a few months prior, because it brought together members of different faith communities to promote understanding and respect. It is a testament to our province’s inclusivity that we can come together to celebrate the richness and diversity of our cultural mosaic.

Finally, I would also like to thank everyone who was involved in making Buddhist culture day a reality. Your hard work and dedication have helped to ensure that British Columbia remains a place where all cultures and traditions are respected and celebrated.

WORLD PRESS FREEDOM DAY

A. Singh: It’s Richmond’s turn today, I guess.

Today on World Press Freedom Day, we celebrate the crucial role of journalists and media workers in promoting transparency, accountability and democracy. It’s been 30 years since the UN marked this day, May 3, as international day for press freedom.

Press freedom is a cornerstone of democratic societies. It allows us to hold those in power to account, to uncover corruption and abuse and to ensure that all voices are heard. It empowers individuals to make informed decisions, and it strengthens the institutions that uphold our democratic values.

Unfortunately, press freedom continues to be under threat around the world. Journalists and media workers face harassment, intimidation and violence simply for doing their jobs. Governments and other powerful actors use various tactics to silence critical voices.

In this day and age of proliferation of misinformation, there are other dangers — the erosion of trust and the subtle attacks on journalists’ integrity and reputation, seemingly small, insignificant blows but ultimately death by attrition and a million cuts.

We here as legislators need to be cognizant of that. When we see it, we need to come out. We need to come to the defense of our colleagues in the press. And yes, they are our colleagues in this experiment that we call democracy.

On this day, we call on all governments to respect and protect press freedom to ensure that journalists can do their work without fear of reprisal or censorship. We urge media outlets to uphold the highest standards of journalistic integrity and to resist pressure to compromise their independence or editorial freedom.

We also celebrate the resilience of journalists and media workers who continue to report on the news and to hold power to account. Despite facing unprecedented challenges, their work is more important than ever now. As we navigate a rapidly changing and often chaotic world, let us remember that press freedom is not just a right but a responsibility. We all have a role to play in upholding that and defending that freedom.

RESPONSE TO RACIST INCIDENT AT
SURREY MINOR HOCKEY TEAM GAME

T. Halford: Racism has no place in our community. Whether in our schools, in the workplace or on the ice, it has no place in our society. I was deeply disturbed to learn of the racist incident that happened at a youth hockey game in Surrey in which players were subjected to racial insults and hurtful, unacceptable comments that no one should be subjected to.

[1:55 p.m.]

We must stand together as a community and speak out against racism, intolerance and discrimination of all kinds every single time. We have an obligation to do everything possible to ensure our children grow up in a world without racism.

I know that this is something recently that the Minister of Labour has spoken on as well. I support him in his comments wholeheartedly.

I want to commend the actions of the coach, Brian MacGillivray, for standing up for his team and doing the right thing. He did the right thing. He protected his players at a time that they needed to be protected. I think everyone in this House stands with that coach today and tomorrow.

I am very disappointed to hear about the actions that were taken against this coach. They were wrong. They were unacceptable. This coach did the right thing, and I would be proud to have him coaching my children.

Parents of young kids on this team are speaking up, and they’re asking for clarity. I, in this House, support them on that clarity. I know members across the way have done the same. We must stand up and do the right thing every single time, like this coach did.

I am hopeful that Surrey Minor Hockey will revisit this decision immediately, do the right thing and actually stand beside somebody that protected our children when they needed it the most.

INNOVATION IN RURAL COMMUNITIES

R. Russell: Necessity is the mother of invention. This is clearly evident in remote communities across this province. Inherent challenges of geographic, social and service isolation foster a remarkable degree of organizational service and economic innovation in these communities.

Transit is an example of a problem in many rural areas, where we see communities coming up with creative solutions, such as the demand-responsive transit system pilot on Bowen Island or the Kootenay rideshare program, matching riders with drivers in near real time.

Economic and social challenges of limited capacity and tools has necessitated creation of municipal subsidiaries that help deliver targeted solutions with innovative and effective governance models. Many nations, for example, are utilizing their ec dev corps to deliver generative and identity-inspiring projects, like Top Dog at Tk’emlúps te Secwépemc.

Access to health care, of course, is a primary challenge for many rural communities. As I’ve said here before, remote health care professionals are constantly adapting services, losing some sleep and occasionally bending rules in order to improve access and save time and resources for both patients and care providers.

In the realm of food security, organizations like Kettle River Food Share, the Okanagan Gleaners and the Kettle Valley Food Co-op are examples of creative community-built models to help address food security in very real ways.

Connectivity, of course, is a gap historically in communities, but organizations like the Columbia Basin Broadband are bringing the digital divide shallower by prioritizing and supporting the delivery of broadband, working with local communities and the B.C. government. By doing so, they ensure that rural communities have access to the kinds of connectivity they need.

In education, we see innovative solutions like the NVIT welding trailer, which brings welding training to people rather than vice versa, providing opportunities for local residents to gain skills and knowledge they need.

Rural communities in B.C. face unique challenges, but they carry a strong tradition of ingenuity and innovation. Please help me in appreciating and acknowledging that.

COLLEGE OF NEW CALEDONIA SKILLS
TRAINING PROGRAM EXCELLENCE AWARD

S. Bond: The Colleges and Institutes Canada Awards of Excellence recognize and promote excellence within Canadian colleges and institutes. I am very proud to share the good news that recently the College of New Caledonia was this year’s recipient of the gold medal in the Program Excellence category for their reintegration industry readiness training program.

The program is a partnership with Correctional Service Canada. It provides for a post-secondary education experience for previously incarcerated individuals seeking meaningful employment and healing. Since 2015, the program has served over 80 participants, providing people with the skills necessary to enhance their opportunities to secure employment and continue their education in the trades.

[2:00 p.m.]

Participants complete three months of in-person skills training at CNC that involve a mix of in-class job skills and hands-on learning opportunities for the trades. Recent cohorts have achieved a 70 percent employment rate within three months of graduation. CICan’s program excellence award recognizes a program that is innovative, portable, sustainable and effective.

Through the RIRT program, students are introduced to three CNC trades programs: automotive, carpentry and pro-cook. They can also earn 13 worksite safety and equipment operator tickets. Students learn job-readiness skills through mock interviews and presentations with local employers. It is the only program of its kind in Canada.

One program grad said: “Everyone at CNC was kind and helped me figure out what to do next. Knowing I had their support made me feel more comfortable applying to the welding program once I finished.”

I want to congratulate and thank everyone who made the program possible. It is a great example of lifelong learning opportunities, no matter what your background.

Well done, CNC, and congratulations on this significant recognition for a program that is literally changing lives.

Oral Questions

GOVERNMENT ACTION ON
HOUSING AFFORDABILITY AND SUPPLY

K. Falcon: Another day, another damning housing report for British Columbians. This time it’s the Canada Mortgage and Housing Corp.’s housing market outlook. It spells more bad news for this Premier but, depressingly, really bad news for young families desperate to own a home.

Now, despite housing being the NDP government’s signature promise in 2017 when they got elected — housing affordability, their signature promise — we find that the announcements and reannouncements and empty rhetoric have resulted in millennials suffering the worst housing outcomes in the country.

This report confirms that, under the Premier’s watch for two years as Housing Minister and now as Premier, B.C. is not only the worst in the country but things are about to get a whole lot worse. Through to the end of 2025, the severe lack of housing affordability will continue to worsen, housing starts will plummet, and vacancy rates are forecast to bottom right out — rock bottom.

What the public is really starting to understand is that there is this huge chasm, once again, between what this NDP government promises and the results that we actually get.

My question to the Premier: does the Premier not realize that empty announcements and rhetoric and reannouncements are utterly meaningless for young families who, under the NDP, find their dream of owning a home to be devastatingly shattered by the reality of what’s actually happening?

Hon. R. Kahlon: I really appreciate the question from the member. You know, I think the issues we hear from people in our communities are similar. Young people want to find opportunities to raise their families here in British Columbia, raise their families in communities, perhaps, that they grew up in. Seniors want to make sure that their kids and their grandkids can be close to them.

That’s why the Homes for People strategy that we launched has so many initiatives to help support that, building on top of the success that we’ve already had building housing in British Columbia.

We know we are decades behind. We know there are decades of underinvestment in this province when it comes to affordable housing. That’s how we got here. But we know we have to continue to not only invest…. We can’t come into a situation where we say: “Well, let’s do nothing. Let’s just step out of the way.” We’ve been there. We’ve seen that formula. It doesn’t work.

That’s why the strategy we have in front of us lays out things like small-scale multi-units, so when an expensive home gets torn down, there are more options on that site for more types of housing to be built, allowing the private sector to build some of that important housing.

I certainly hope the member across the way and members across the way support our initiatives as we go forward. Certainly, the early indication is that they don’t. But these types of initiatives are going to be vitally important to ensure we have the affordable housing for people across the province.

Mr. Speaker: Leader of the Official Opposition, supplemental.

K. Falcon: Well, the minister shouldn’t be surprised that we’re hardly going to support the kind of efforts that have got us the highest housing prices in North America and the highest rents in the entire country.

[2:05 p.m.]

This devastatingly bleak report not only exposes the Premier’s many failures as a Housing Minister but also drives home how things are going to continue to get a lot worse for millennials under his watch.

I quote directly from the report: “Millennials are now well into their 30s…. Many will not be able to afford to buy” and “Large swaths of aging millennials will delay the move to home ownership.”

Adding insult to injury, this delayed home ownership will put more pressure on rents, forcing Vancouver renters to face increases of over $600 per month for a two-bedroom apartment by 2025. That’s on top of the over $400 a month increases they’ve already faced under this NDP government since 2017.

Let’s think about this for a second. Since they formed government in 2017, that means over $1,000 more a month in rent. It’s no wonder that we now have people leaving for Alberta at the greatest rate we’ve seen since the last time they were in government, in the 1990s.

My question to the Premier. How can anyone possibly trust this Premier and this government when he is causing the worst housing results not just in Canada, but, indeed, in North America?

Hon. R. Kahlon: I have a report here as well that says: “Canada’s most expensive cities continue to rise significantly. Those on the lower end of the spectrum have seen rents trend lower, but the most expensive cities in the province in B.C.…” This is October 2016, when they were on this side of the House.

British Columbia has been one of the most desirable places for people to live. I think the member may also know that we have been seeing record numbers of people come to British Columbia, historic numbers in fact. Never seen in this province’s history. We welcome people. We want them here, but we want them to be successful when they arrive.

That’s why the Homes for People strategy advances important initiatives, like small-scale multi-units as one example of that, where we get to see, when an expensive home comes down, more options being built so that young people get an opportunity to actually buy into the market.

This builds on the work we’ve done and the historic amount of units that we’ve seen come on line. We know there’s a lot more work to do, and that’s why I hope that all members in this House support the Homes for People strategy — overwhelmingly popular amongst the development community, private sector and not-for-profit communities, advocates, the housing advocates.

All of them are saying this strategy hits the mark. I certainly hope that they’ll support it.

K. Kirkpatrick: With respect to the minister, it is under this government’s watch and under this NDP government that rents have gone up $600 more by the end of 2025, and $400 since this government came in. So it’s this government. They need look in the mirror and take responsibility for this.

CMHC is also saying that the Premier’s failures on housing are set to create disastrous bottlenecks in Vancouver’s housing market: “Supply growth hasn’t kept pace with demand. Average two-bedroom rents are set to increase significantly over the forecast horizon.”

Things are getting worse. They are not getting better. Homes for People. We hear the minister talk about Homes for People. Well, what people are those homes for? In Surrey, renters like Linda De Gonzalez, a 70-year-old senior on a fixed income, now faces a 42 percent increase in her rent due to the broken and unaffordable rental market under this Premier.

Why are people having to pay higher and higher rents under this Premier when he promised them results?

Hon. R. Kahlon: I appreciate the members raising this question. I think it’s an important topic, but it’s important to acknowledge we’re two decades behind when it comes to investment in housing. I appreciate them saying there’s not enough housing now, but when they were on this side of the House, they weren’t making the investments in housing that’s required to ensure we can build affordable housing. They just simply weren’t.

Right now we have more homes under construction than at any point in the last 60 years. We know we’re going to need to continue to see housing investments being made in this province. We know we’re going to need not-for-profits to build more housing and make sure they can address the type of housing the private sector is not able to do, but we also need to enable the private sector to build homes faster.

[2:10 p.m.]

That’s why the small-scale, multi-unit is a prime example. A home comes down. We want to ensure that if the market wants a single family home and people can afford it, they’ll continue to build it. But if they can’t, we want to make sure that there are options available for young families to actually purchase.

That’s what the goal of the plan is to be about. It builds on the work we’ve already done. We’ve already brought thousands of units back online. The speculation tax, for example, brought 20,000 units back online — a single policy which brought 20,000 units back on the market. The opposition opposed it. They said it’s unfair, for a person who owns multiple homes, to have to pay an additional tax.

We’re making different choices over here. We’re going to continue to invest in housing, work with the private sector, work with our partners to build the affordable housing in this province.

Mr. Speaker: Member for West Vancouver–Capilano, supplemental.

AFFORDABLE HOUSING FOR SENIORS

K. Kirkpatrick: Well, this minister can say what he wants and use all the rhetoric that he wants, but it is not helping British Columbians, and it’s not helping millennials get into housing.

B.C. seniors receive the lowest support in the entire country while grappling with an affordability crisis that continues to get worse. Under this Premier, the number of vulnerable seniors waiting for subsidized seniors housing has, shockingly, surged by 72 percent, with an average wait time of three years. The Premier has failed seniors and left thousands in desperate need.

This is what Linda said when she was told about the 42 percent increase: “I nearly fainted. I just sat on the floor and cried.”

How does this Premier justify his complete failure to provide adequate affordable housing for seniors in British Columbia?

Hon. R. Kahlon: We have thousands of units being built across this province for young families, for seniors.

To the folks who are struggling, we know the struggle is real.

That’s why the investments we’re making are to the significant numbers that the public is seeing.

Imagine where those individuals would be if we hadn’t changed the amount that can be increased on rent. We have now a 2 percent cap. The B.C. United party or Liberal Party or whatever they call themselves, had 2 percent plus CPI. Imagine where those families would be if we hadn’t made those changes.

We have a lot more work to do. We’re going to continue to do that work.

GOVERNMENT SUPPORT
FOR SMALL BUSINESS

S. Furstenau: We’ve heard a lot of concerns about public safety being raised in this Legislature. We’ve heard about mental health care. We’ve heard about housing needs. But we rarely hear about the people who own and operate small businesses.

Small businesses are the backbones of all of our communities. These businesses play such an essential role in our towns, our communities, our economy, but they operate on very small profit margins and tend to have to go month to month. Challenges are spilling over onto their bottom lines and doorsteps. Whether it’s repairing shattered glass, removing graffiti, or attracting customers or employees, small businesses are truly struggling. They’re struggling to respond, and they’re struggling to be heard.

To the Minister of Jobs, Economic Development and Innovation, is the minister willing to work with small business groups to work out the details of a fund that would help small businesses with the reactionary costs that they’re having to deal with right now?

Hon. B. Bailey: Thank you to the leader of the opposition for the question on this very important topic. I absolutely agree that small businesses are so integral to our communities. Not only are they 98 percent of all businesses, but they contribute so significantly to our economy and to the communities that they’re based in.

We know that small businesses are facing a number of significant headwinds — global inflation, the cost of borrowing and, essentially, what we can refer to as a hangover from the pandemic in many ways. Some small businesses continue to struggle.

I’ve been taking the opportunity to meet with small businesses to hear their concerns, and we’re looking at opportunities to support small businesses going forward. In short, in answer to the member’s question, yes.

[2:15 p.m.]

Mr. Speaker: Leader of the Third Party, supplemental.

S. Furstenau: It’s nice when there is a topic that really unites all of us. I think everybody in this House agrees that we care about small businesses. We want to see them succeed. I really appreciate the minister’s response.

There are local businesses, local business associations, chambers of commerce that have been really working towards solutions that would help small businesses stay viable in this very challenging economy that the minister just described. They want to be a partner in putting solutions forward for those challenges.

My question, again to the Minister of Jobs, Economic Development and Innovation: can the minister commit to sitting down with these small business advocate groups by the end of the legislative session to begin the work on the solutions?

Hon. B. Bailey: Thank you again to the member for the question. I have been taking meetings with many of these organizations. I’m happy to take more, of course.

I’ve met with people across the province, representatives of small businesses and many, many small businesses themselves. We’ve held round tables throughout the province, including recent trips to Kamloops, to Quesnel, to 100 Mile House, to Williams Lake and Prince George. We’ve met with folks on the Island. We’ve met with folks in Vancouver.

It’s very, very important to me that I’m listening to small businesses, and we’re certainly doing that work.

SUPPORT FOR DISPLACED RIDGEVIEW
PLACE TENANTS IN LANGFORD

T. Stone: Well, first off, I think it’s fantastic to hear the Green Party stand in the House here today and express support for flowing some supports to hard-hit small businesses that have been hit with vandalism.

I can suggest one thing better, though, than more meetings and engagement would be to actually call the bill this side of the House has put on the order paper that would flow this issue today. Call the bill. There’s multi-party support, the two parties on this side. The only party that’s missing is the government. Let’s call the bill and actually get some support flowing for small business.

On a different topic, a week ago we raised concerns about a chaotic evacuation of RidgeView Place in Langford, where nearly 200 people were displaced from their building. Despite the assurances and announcements from this government, these residents have received little in the way of answers or assistance from this government.

Yesterday Linda and Robert Taylor, an elderly couple, and their son, who has Down syndrome, had to leave their temporary hotel by 11 o’clock in the morning. They left with absolutely nowhere to go. The overwhelming stress of the situation caused Linda to collapse, and she was subsequently rushed to the hospital.

People need immediate assistance, and they’re simply not getting it from the minister or from B.C. Housing. Frankly, it’s a disgrace that community organizers are having to resort to GoFundMe in an effort to aid residents who have been displaced.

My question to the Premier is this. When is the Premier going to offer more than empty words, to step up and do something to help these displaced residents?

Hon. R. Kahlon: Thanks to the member for the question. Certainly, this is an awful situation. We would not want this on anyone. My heart goes out to these individuals, these families.

I can share with the member that we met with the mayor multiple times, met with the staff multiple times, to identify ways we can support them. The member may know we provided up to five days of hotel and all the supports that individuals need to support them. The Ministry of Emergency Management has also funded a navigator for individuals to go to — to get supports, to get access to housing. Certainly, if the member has that individual’s name, the navigator will be able to help find them the supports they need.

Again, an awful situation. I’ve been in touch with the mayor multiple times to find ways that we can support these individuals. We’ve also contacted the Insurance Bureau of Canada to find out about what supports these individuals have when it comes to insurance relief because of the situation that they’re in.

Mr. Speaker: House Leader for the official opposition, supplemental.

T. Stone: If there was ever an example of empty and hollow words that are going to land like a thud with people, it would be what the minister just said. These are people for whom there is no support.

[2:20 p.m.]

They have, in many cases, been kicked out of the hotel, which was a very, very temporary solution only intended to support them for a day or two. Many of them have absolutely nowhere to go.

It’s wonderful to hear that the minister or officials from the ministry have met with the mayor and local officials. Maybe the minister should meet with the residents and actually get this problem solved. No more meetings. No more words. No more hollow announcements. Just solve it.

Government’s got to do better. We’re hearing story after story of people who feel absolutely abandoned. They feel that this government is failing them in this dire situation.

Langford resident Lisa Foxall says: “We’re talking about people’s lives. One person spoke about how his mental health is now affected. It took everything for him to get up and speak. He was in tears. His partner was there having a nervous breakdown. People just can’t handle it, and there’s nobody there helping them.”

People deserve more than just nice but hollow words from this government. They urgently require direct contact and immediate support. Again, what is the Premier going to do today to give these displaced Langford residents the immediate and long-term support they so desperately need and deserve?

Hon. R. Kahlon: It’s certainly a challenging situation for all these families and for everyone involved. We’ve, again, been working….

Langford is the lead on this. It was well understood that Langford was leading the situation, but we were there to support them. We have been supporting them. We have a dedicated person that is there to help them navigate any challenges and to find housing.

The member knows that we are in a housing crisis. We’re trying to find housing solutions as best we can.

Interjections.

Mr. Speaker: Shhh.

Hon. R. Kahlon: I should remind the member that we, as a province, step in…. B.C. Housing steps in to help communities whenever these issues arise.

The member for Skeena will tell you and tell the members of this House…. There was an issue in his community where people were displaced. B.C. Housing and our ministry worked around the clock to find solutions in the short term, medium term and, now, long term. This happens in community after community.

It’s not an easy situation. Nobody wants to be in this type of a situation. We have supports on the ground to help people navigate the system, but we fully acknowledge that this will be a challenging time for many individuals and families.

HEALTH NEEDS OF SUPPORTIVE HOUSING
RESIDENTS AND PROVISION OF SERVICES

S. Bond: Only the minister would think that providing supports results in an elderly couple with absolutely nowhere to go. Nowhere to go. Did the minister hear those words?

That’s not the only story. One after another…. It’s not just the CMHC.

Now the B.C. Medical Journal has provided further confirmation of the utter failures of B.C. Housing and the Premier’s approach as Housing Minister. The Premier placed people with severe mental health and addictions all together in the same B.C. Housing building only to abandon them without any support. The research conclusively finds that “health needs are not being sufficiently addressed within supportive housing sites.” Health needs are not being sufficiently met — the B.C. Medical Journal.

When is the Premier going to listen to anyone — the CMHC, the B.C. Medical Journal — and actually find help for people facing mental health and addictions challenges in British Columbia? This government is simply failing them, and it is time they did better.

Hon. R. Kahlon: Thank you to the member for the question. I’m sure the member read the entire report and knows…. In the report, they highlighted….

The study was done during the height of the pandemic, where there were real challenges in finding people that were able to go into many of these sites that provide supports. We were dealing with a global pandemic. Individuals, staff…. We were dealing with challenges with people getting COVID. We were dealing with people not reporting to work. It was a challenging time. Everyone acknowledges that.

[2:25 p.m.]

The member knows, as well, I’m sure, that the person who did the interviews on this topic — in particular, in Kelowna — also acknowledged there are positive things happening now for mental health supports for individuals. Since then, Interior Health has actually increased the amount of supports for individuals that are in housing. That’s a positive step. We’re going to continue to do a lot more, because we know, coming out of the pandemic, the need has grown.

I have to push back on the member’s assertion that people are all being moved into one site. I think the member should remember…. When there was an encampment here in Victoria, the former Minister of Housing on the other side moved all those individuals into one site.

Often they stand in this House and criticize us about Pandora but don’t acknowledge the fact that that was a decision made by their government. The contracts were signed by their government, and we are dealing with some of the challenges because of that structure that was built at the time.

We’ve learned a lot from then. Now the work we do with the not-for-profit providers is identifying the right needs for individuals…

Interjections.

Mr. Speaker: Shhh.

Please continue.

Hon. R. Kahlon: …and making sure, for people who go into supportive housing that there us a mix — some that have more needs, some that have less — so that it’s more manageable for the staff, so we can ensure they are successful.

Mr. Speaker: Member for Prince George–Valemount, supplemental.

S. Bond: Two terms, six years, and it’s always somebody or something else. The results speak for themselves. Let’s look at what that report said.

A staggering 72 percent of respondents reported unmet health needs. That’s on this Premier’s shoulders. The most shocking revelation is that numerous tenants developed substance use addictions after moving into the so-called supportive housing “due to the close proximity to other users and open substance use.”

This is what one study participant reported: “In all honesty, I never smoked meth before I moved in here. What’s the saying? If you sit in the barbershop long enough, eventually you’re going to get a haircut.”

That is on the shoulders of this Premier. The minister can get up and wax eloquently all he wants. The fact of the matter is that the Premier needs to stop warehousing people in British Columbia and provide the supports he brags about every single day.

Hon. R. Kahlon: I have to remind the member that this is not warehousing. These are individuals. These are people’s loved ones. It’s absolutely shameful.

Interjection.

Hon. R. Kahlon: The member can yell at me from across the way all she wants. These are human beings we’re talking about. These are not units.

Interjections.

Mr. Speaker: Shhh, Members. Members.

Members will listen to the Chair, please.

The minister will continue.

Hon. R. Kahlon: I think the reason why they use the terminology “warehouse” is…. Perhaps they don’t see these individuals for what they are.

Interjections.

Hon. R. Kahlon: Shame on this….

Interjections.

Mr. Speaker: Please. It’s okay.

Hold on. Hold it.

Hon. R. Kahlon: The handpicked president of the B.C. United party….

Interjections.

Hon. R. Kahlon: Take your time. Take your time.

Interjections.

Mr. Speaker: Minister.

Hon. R. Kahlon: Perhaps the reason why they talk about it the way they do is because in the comments from the handpicked B.C. United president, he said: “We should focus on the 60 percent and essentially not bother with some demographics that will not likely or absolutely never support us, like ‘homeless people’ or those that are ‘dependent on social supports.’”

Perhaps those types of comments are reflective of why they use the terms that they use.

RELEASE OF B.C. HOUSING AUDIT REPORT

P. Milobar: Report after report comes forward. This government dismisses the reports.

These are people’s words about how they’re being treated under this government’s watch. It has had six years, and it’s failing miserably — be it on rent levels, be it on home purchasing, be it on the warehousing of people without proper supports which they should have to help treat their serious mental health challenges.

[2:30 p.m.]

Without the supports, that is all it is. The government can not like that term all they want, but that’s the reality of what they’ve created.

Now we have another report — another report that this government has had for two months now. Now, I can appreciate….

Interjections.

Mr. Speaker: Just a second, Member.

When the minister was answering, this side was shouting and yelling at them. Now the other side is doing it. Please, both sides, stay calm.

The member will continue.

P. Milobar: This government has been in possession of the forensic audit for two months now. I can appreciate that perhaps the Solicitor General was hogging the Sharpie as he was blacking up the Surrey police report, but one would think the Housing Minister has had enough time to go to town on that report to at least release 20 percent of it, like the Solicitor General did.

It was over a month ago now that this minister was on Simi Sara and said: “I’m hoping that within a month, we’re able to get this out.” Well, the Housing Minister has successfully dodged releasing this report while his budget estimates would have been open so he could have actually had to answer some questions in this chamber, at length, on this. Convenient timing for that. We don’t have a long weekend for a little while, coming up, so it won’t be released until then, probably.

This Premier has his estimates coming up next week, and he was the Housing Minister in the time frame this forensic audit is dealing with. Can the Premier commit today to release the forensic audit of B.C. Housing before his estimates start so the public of British Columbia can have a proper airing and proper questioning of the forensic audit of B.C. Housing by the person who was the minister at the time?

Interjections.

Mr. Speaker: Okay. Now let’s listen to the answer.

Hon. R. Kahlon: Again, we will not take lectures from a party that ripped out entire pages of ICBC reports to hide them from the public.

I have made it clear that I believe it’s in the public interest for this report to be made public as much as legally possible. We right now have informed….

Interjections.

Mr. Speaker: Shhh.

Members. Members, please.

Hon. R. Kahlon: I notified the House that I met with the Privacy Commissioner. I shared with the Privacy Commissioner our plan to inform certain entities that are named in the report, our time frame of how we’re proceeding to engage with them and how we will release the report. Those engagements are happening, and the members will have that report very soon.

[End of question period.]

Orders of the Day

Hon. R. Kahlon: In the main chamber, I call continued debate on the Committee of Supply with the Ministry of Finance.

In committee room A, I call continued debate on the Committee of Supply for the Ministry of Public Safety and Solicitor General.

[2:35 p.m.]

Committee of Supply

ESTIMATES: MINISTRY OF FINANCE

(continued)

The House in Committee of Supply (Section B); S. Chandra Herbert in the chair.

The committee met at 2:38 p.m.

On Vote 26: ministry operations, $338,869,000 (continued).

P. Milobar: Just for the minister’s knowledge, my colleague from Kelowna West has a follow-up question or two on the pension issues that we were talking about with BCFSA, and then I have a question or two as well. We’ll have a few questions for B.C. Lotteries and then a few questions around B.C. Infrastructure Benefits after that. We’ll just get into the more generalized questions after that.

I’ll turn it over to Kelowna West.

B. Stewart: I wanted to confirm that the correspondence that we spoke of yesterday had got to her, from Lind Logging and Lindwest Holdings. What I wanted to clarify…. Yesterday the minister described the change that was happening because it was a defined benefit program.

[2:40 p.m.]

In that letter, the plan we were talking about yesterday to deal with the Interior lumber pension plan…. It was set out in 1978 as a targeted benefit plan, and it was changed to being a defined benefit plan by the regulator sometime around 2016. I guess the question, really, is that the person I referred to that it was set out in 1978 as a targeted benefit plan, and it was changed to being a defined benefit plan by the regulator sometime around 2016.

I guess the question really is that the person that I referred to and shared the letter with you, the Lind logging group, and many other private lumber contractors…. This is after over 12 years of these companies having been dissolved and selling off their assets and giving back, in some cases, contracts that they had in order to harvest.

The minister suggested that B.C. Financial Services Authority oversees the plan for the benefit of the employees. However, the failure in this case that I see — and, I think, the Interior lumber association representing these logging contractors — is by the BCFSA not sounding the alarm bells when they realized that there was the situation of a lack of ownership by the trustee — which is who regulates and runs the plan, is overseen every three years, you referenced yesterday.

The situation is that the BCFSA, I believe, has a level of incompetency in terms of the fact that they did not ensure that there was solvency in the Interior lumber pension plan so that — the issue that’s come up now — former logging contracting companies, which were paying the funds and paid it willingly and met the increases, were not left with this bill.

My question to you is that there are dozens of Interior lumber contractors, like Bob and Bruce Lind and the Horovatin families, that want to know if there’s any contingency that the Ministry of Finance or BCFSA has set aside to help protect them or deal with the insolvency of the Interior lumber pension plan.

[2:45 p.m. - 2:50 p.m.]

Hon. K. Conroy: Just for the member’s information, I did get the letter. There’s information in the letter that is inaccurate. I’m going to make sure that the member gets the letter back in writing, so that he can have a full list of what’s inaccurate in the letter rather than us trying to do it verbally here. I think it’s better to just write it out for the member.

Just so the member knows, he’s talking about the responsibility of the BCFSA. The member needs to know that there were no material issues of insolvency prior to 2016.

Insolvency evaluations of pension plans can change quite often, or not — it depends. In this case, it was totally caused by low interest rates. At that time, the regulator, who works with trustees, reached out in 2016 — because there was no issues of insolvency prior to that — to the trustees and granted temporary relief, as was requested by the trustees, so that the trustees could develop a plan to deal with the insolvency issues.

[2:55 p.m.]

That’s who they have a fiduciary responsibility to. The trustees have a fiduciary responsibility to the members of the plan, and the members of the plan are the pension plan members, the people receiving their pension. It’s their responsibility to ensure that those pension plan members get their pension at the rate that they expect to get it at. So the BCFSA has done everything that they should do to ensure that. They’ve been working with the trustees to make sure that happens.

P. Milobar: I’m sure my colleague might have some follow-up questions that he may have to do in written correspondence. In the interest of time, we’ll have to move on. This is obviously a very critical thing for people impacted as it relates to their pensionable earnings and what they would have to live on. I’m sure the minister understands that as well. I look forward to the follow-up back and forth.

Just moving on. Recently, the member for Kamloops–South Thompson and myself met with the Association of Interior Realtors. Now their geography goes all the way through the Interior, basically down into the Kootenays. Strangely they also have an orphaned piece up in Peace River South, southern area as well. They represent the realtors up in that area. So pretty large geography through the Kootenays, the Okanagan and Kamloops area, into the Cariboo as well.

They have some concerns. The Strata Property Act around obtaining documents hasn’t been amended or updated since 2000. For realtors that need to access these documents — and obviously, they need to provide strata documents to potential purchasers moving forward — there are the seven days that the documents must be delivered, counting after the day it was first requested. The realtor will request from the holder. They get it. The third-party service where the documents are often processed will get that request. They have seven days to get it back to the realtor.

It’s around $180 or so for your typical document to get sent. However, in a hot real estate market, and they’re not doing their job properly…. Obviously purchasers have not had proper scrutiny of strata documents. They may need to have it faster than the seven days. There’s a rush fee that gets associated with that as well, and those fees are anywhere from $600 to $800. It takes the potential cost of $180 to closer to $1,000 in a lot of cases for these documents.

Part of the problem is not just with the rush fee but also how the minutes and such are billed. In 2000, the last time it was amended, 23 years ago, it was all based on a per page charge of 25 cents a page. With electronic distribution, which is much different than faxing or photocopying, obviously, sending off a large strata minute document electronically…. They’re still charging 25 cents a page for however many pages are within that attachment, which starts to get very costly, as the minister, I’m sure, can relate to.

The long and short of it is this. Is there anything underway? I mean, we’ve had strata bills come to this House, like 44. We just had one or two other ones just recently come as well. This wasn’t addressed in any of those. It hasn’t been addressed, obviously, in any miscellaneous housekeeping bills either.

Is there any work ongoing? If not, will there be some work starting to be undertaken this year to see about changing and modernizing the disbursement of strata documents and the fees associated with it to recognize electronic distribution and recognize that it should be a faster timeline to process an electronic file and ship it electronically? As well as the per page charge, which is no longer relevant.

What is the status of any update to this 23-year-old piece of legislation that obviously hasn’t met changing modern times?

Hon. K. Conroy: Can I just get the member to clarify which legislation he’s actually referring to?

P. Milobar: This is directly from the realtors. They’re saying it’s the Strata Property Act, which dictates the fees and timelines for obtaining strata documents. The act has not been amended or reviewed since the year 2000 in relation to this piece. Obviously, the Strata Act has had some changes done over the 23 years, but this is about any updates or amendments made for this type of document production for realtors and purchasers.

[3:00 p.m.]

Hon. K. Conroy: That’s what we thought. The Strata Property Act is actually under the Ministry of Housing, so you would need to ask them if they are doing anything. I’ll give the minister a heads-up that you’ll be asking him.

P. Milobar: Okay. My error. I assumed that it was BCFSA that would have been overseeing with the realtors, given that it was a realtor request.

With that then, I’ll move over to B.C. Lotteries.

Thank you to B.C. Lotteries for joining us today. I only have a few questions, hopefully, depending on the answers, and then we’ll keep moving on.

Several years ago, recognizing it was a completely different minister responsible, there were plans, obviously, for the capital expansion and rebuild of the Kamloops headquarters. That was shelved. COVID hit. There were remote-workplace policies brought into place, which I’m assuming did help some of the space constraints in Kamloops.

I’m just wondering if we can get an update on the physical employment numbers within Kamloops — working remotely but, more importantly, located within the building — and where we are at with space-utilization rates within that building now, given that COVID has, kind of, worked its way through and a lot of work-from-home situations have stopped happening.

[3:05 p.m.]

Hon. K. Conroy: I want to introduce staff that are with me. Of course, I’ve got my deputy minister Heather Wood, and we have associate deputy minister Cheryl May. Also with us is the CEO of the B.C. Lottery Corp., Pat Davis; and Alan Kerr, the CFO of the corporation.

The Lottery Corp. has 1,271 employees in total. Of that, 575 work in Kamloops, including Pat Davis, the newly appointed CEO. Three of the six executive officers also work in Kamloops. That has grown by approximately 14 percent over the last three years, the number in Kamloops.

The utilization fluctuates because some people want to work at home. Some don’t. Some, they’re a hybrid model.

We’ve got some totals of the entire organization. They’re trying to get just Kamloops, but for…. They feel that it’s fairly equitable in some ways. So 33 percent of employees for the entire corporation work in the office, 27 percent fully work at home and 40 percent are hybrid.

Just to let the member know, about 575 work in Kamloops, about the same amount in Vancouver and then the rest are scattered throughout the province, doing various jobs throughout the province.

P. Milobar: I won’t take issue with Pat’s history in Kamloops. We actually went to junior high even, I think, as well as high school together. So very well rooted in Kamloops and the volunteer community and all of that. There’s no debate from the opposition around that.

In terms of future planning though, there’s a very large piece of cleared land now. The old dry cleaner on the site was bought. The site was cleaned up. It was all part of that bigger vision. What are the future plans, then, for Lotteries within Kamloops?

[3:10 p.m.]

Obviously, we take a lot of pride in the fact that we have a head office in Kamloops and that it’s a very stable head office, in terms of job numbers and things of that nature. But we’re also very protective of it because of other head offices like Telus and others that we’ve lost over the years, going way, way back.

What is the overall strategy for the Kamloops site overall — the whole complex, the empty lot as well as the existing building, and where those next few years are planned to go with capital improvements?

Hon. K. Conroy: I just want to let the member know that the B.C. Lottery Corp. is absolutely committed to Kamloops. It’s not leaving. It’s not going anywhere. I couldn’t convince them to come to Castlegar. They’re staying in Kamloops. It’s been there since 1985, and it’s staying there.

The building is quite old. It’s been around…. It was built in the’60s. So the corporation is currently looking at plans which include looking to enhance the energy efficiency of the building and to meet safety standards — things like that. Address systems that are near end of life, if it’s been built since the’60s. There are some end-of-life systems in there that need to be replaced.

[3:15 p.m.]

Also supporting climate action commitments, what they can do…. They also are looking at evolving needs. Now that they have employees with the hybrid…. Some work at home, some work in the building. So they’re looking at, once things have settled down from COVID, what kind of needs do they have in the building? Looking at renovations and what they can do.

P. Milobar: As part of all that work, is there going to be a cost-benefit analysis done in terms of layering on things like energy efficiencies, overall timeline left of a viable building to use? As the minister said, it was built in the ’60s. It was actually a Woodward’s department store, and it’s gone through several iterations before Lotteries even moved in. It’s probably been renovated and hacked up as much as it possibly can, as a concrete bunker can be.

But there are just certain realities in this day and age in terms of, at a certain point, saying: “Okay, we’re committed to Kamloops.” We know Lotteries likely isn’t going to go bankrupt any day soon. It’s going to be in operation for a long time, kind of like a courthouse. So you build for the future.

You eventually have to replace the courthouse with a newer courthouse. That’s just happened in Kamloops. In fact, the old courthouse is right across the street from B.C. Lotteries, and the new one’s up by the hospital. So that happens, and that’s what happens with public buildings and public infrastructure. I view, and, I think, most people would view B.C. Lotteries as that public-type institution as well.

Is there going to be a proper cost-benefit analysis done? Not worry so much about adhering to, “It has to be a renovation, or it has to be a new build,” but what will actually serve the long-term needs of B.C. Lotteries and, by extension, the public most cost-effectively over the long term as opposed to a very short five- or six-year window of time, where we may spend $150 million renovating something when, for $200 million, we could have built a brand-new building that was going to operate for a long, long time, versus what seemed to be the short-term, cheaper option?

Hon. K. Conroy: The CFO assures me it’s a very decided yes.

P. Milobar: I ask that question because when I first started this role, we had a tour. There had been a plan to essentially build a new building, hence the creation of the new lot and the purchases next door and things of that nature. There were plans well underway. A lot of work had been done. The building was deemed to be not in great condition. A change of government happened, and, magically, the building was better and just needed — I’m simplifying a little — a couple of new wires and a coat of paint here and there and we’re good to go, and we can reshape things and make things work.

My understanding is that it very much felt like…. The member for Kamloops–South Thompson and myself took a tour of the building. It very much felt like the decision was much more that of a new government wanting to put their own stamp on an organization. Not just Lotteries, it was happening across government. Fair enough. But that was six years ago now.

This building is now six years older. Systems are six years older. There are space constraints. My understanding is there’s an offsite, fairly significant storage area now for either B.C. Lotteries directly or one of their contractors, with a lot of the gaming equipment in an area that’s going to be redeveloped in the very near future, as well, in Kamloops.

So this game of leapfrogging around with satellite areas starts to get problematic. It also starts to get expensive because it’s constant moving. I would think it’s a security issue, too, in terms of extra security costs and oversight needed for things being stored that directly impact the gaming industry.

Again, it’s great that that analysis is going to be undertaken, but how committed is the government…? Does the government have a preference, ahead of time, what they would like to see in terms of a renovation or rebuild? Because we’ve been down this road. We were well down that road when, kind of, the rug was pulled out, and suddenly the reports that were previously done and the reviews were no longer deemed to be as valid, even though all of the main players that created those reports were still within B.C. Lotteries at that time.

[3:20 p.m.]

Hon. K. Conroy: The member can be assured that all of those issues that the member raised will be part of the analysis for the plans to the existing building.

P. Milobar: Thank you to B.C. Lotteries for making the trek down. It’s one I’m fond of. I do it weekly, it seems.

I’m not going to continue. We are short of time as it is. Fair enough. I’ll take everything at its word right now. I don’t think B.C. Lotteries will be stunned to know that both myself and the Kamloops–South Thompson MLA will be keeping a close eye on Kamloops operations, as we always do, as well as the overall operations. But the numbers and revenue estimations always seem to come in pretty bang-on with B.C. Lotteries. There’s good work done there.

I guess my final question, and then we’ll transition over to B.C. Infrastructure and CBAs, is around online gaming in terms of sports. We’re being inundated right now. I’d probably be remiss if I didn’t ask about this right now.

Now obviously, Bet99 and other ones like that are Ontario-only. They’re supposed to be geofenced. There are others that are supposed to be. But there are a lot that are pretty easy to work around. What steps is B.C. Lotteries taking to try to block that from happening? Is there a way for them to try to electronically interfere with that or work with the other governments across the country or try to keep that leakage out from online gaming?

At least we finally have gone to the single-game sports betting, so that, hopefully, has helped a bit. But if people don’t want to go to Play Now, and they want to go to one of the other sites, what prevention measures are in place? What is coming in the future to try to keep that solidified, given that the bulk of the advertising we see right now, through the playoffs of various sports, is geared directly to much larger population markets out east but technically shouldn’t be available to people in B.C.?

[3:25 p.m.]

Hon. K. Conroy: The Gaming Control Act mandates that the BCLC is responsible for the conduct and management of all commercial gambling, including online gambling, in B.C.

Unregulated operators continue to scale up marketing in B.C., like the member’s alluded to, but across Canada, as well, where hundreds of unregulated gambling websites are targeting players through marketing campaigns and enticing sign-up bonuses.

BCLC has joined a coalition with other provincial entities, working with stakeholders in the system, to protect Canadians from the misleading advertising and operation of unregulated gambling websites, which do not provide employment or financial benefits to provinces and present risks related to money laundering, addiction and game integrity.

Ontario’s licensing of online gambling, in April 2022, has also led to increases in online gambling advertising across Canada, creating market confusion for customers and oversaturation of advertisements of gambling websites that are operating outside of the regulated industry in B.C. There are a number of tools to address these issues, but they lie with the federal government. I just want to let the member know that. Also, the gaming policy and enforcement branch is in PSSG, so the actual regulations are within the Ministry of PSSG.

P. Milobar: Has B.C. Lotteries done any calculations on what the anticipated, or estimated, leakage of revenues is to these sites?

[J. Tegart in the chair.]

[3:30 p.m.]

Hon. K. Conroy: The BCLC has about 62 percent of the market share of online gaming in the province. That was done by an external contractor with expertise in gaming marketing — that provided that analysis. So we’re missing about 38 percent of the market. There’s an updated analysis that is currently underway that they’re working on to get exact numbers.

I think it’s important to recognize that BCLC’s PlayNow.com channel is the fastest-growing part of the business, with consistent year-over-year growth. In fiscal year ’23-24, PlayNow.com expects to achieve revenue growth of 9 percent over last year’s fiscal year, with continued growth expected through to ’25-26. And Play­Now.com generates higher revenue per capita than any other regulated platform in all of Canada.

BCLC continues to drive the success of PlayNow.com, including through investments in strategic growth initiatives that include modernization of the platform and new products. Since 2013, BCLC has provided Play­Now.com to Manitoba Liquor and Lotteries, and in November ’22, it also launched in Saskatchewan under the contract to the Saskatchewan Indian Gaming Authority and Sask Gaming.

P. Milobar: So there’s a 38 percent leakage. What does the 38 percent translate to in actual dollars? That’s really kind of more of the crux in terms of what the taxpayers of B.C. are missing out on in terms of that 38 percent.

[3:35 p.m.]

Hon. K. Conroy: They figured out last year’s numbers, which they feel is approximately $280 million, which is a significant amount. That’s why they’re doing the work they are doing to try to change that trajectory.

P. Milobar: Thanks for that. It’s definitely something to keep an eye on. The dollars are definitely large enough to make sure steps are taken.

With that, I think we’ll transition over to the community benefit agreement questions. I’m doubtful Lotteries will want to answer those, but if they want to, they’re more than welcome. It’s up to the minister.

Hon. K. Conroy: If the member could just ask the first question, because then we can determine who we actually need to come in.

G. Kyllo: I certainly appreciate the time allotted me by the member for Kamloops–North Thompson.

With respect to the community benefit agreements, it was one of the hallmark changes that the current government actually undertook. With that, when the CBA agreements were initially put forward, British Columbians were informed that they were going to, at first, just apply to the Pattullo Bridge and Trans-Canada Highway construction four-laning improvements, largely.

[3:40 p.m.]

At the time that the CBAs were put in place, there was a focus on the building trade unions, at the conclusion of what would be considered more progressive unions — Christian Labour Association of Canada, Canada West, CISIWU, All Nations union.

Can the minister indicate or share what work was undertaken to determine which unions would participate and which unions would not be provided an opportunity to participate in community benefit agreements?

[3:45 p.m.]

Hon. K. Conroy: We just went and got staff in, and we wanted to confirm. With me in the room, additionally, is Assistant Deputy Minister Tiffany Ma, Carol Bishop from the Ministry of Finance and the CEO of BCIB, Irene Kerr.

We were just making sure staff got in here because the question the member was asking was when the CBA was the responsibility of the Minister of Transportation. None of the people here have that information. So what we’ll do is I’ll make sure that the question gets relayed to the Ministry of Transportation and get that question for the member in writing.

G. Kyllo: Great.

We’ve certainly seen significant cost escalation, both in horizontal and vertical construction projects, over the last number of years. We’ve also heard a lot of that cost attributable to what’s been identified both by government and the media and opposition as being a shortage of available skilled labour.

There are literally tens of thousands of additional workers that are ready, willing and able to work both on horizontal and vertical construction projects in the province today that are members of some of the more progressive unions — Christian Labour Association of Canada, Canada West, CISIWU, All Nations union.

As we see these significant cost pressures…. As even government has indicated, a lot of those cost pressures are attributable to a shortage of available labour. I wonder if the minister has given consideration and will give consideration to expanding the opportunity for progressive unions to actually bid and work on projects that are identified under the community benefits agreement.

[3:50 p.m.]

Hon. K. Conroy: About 65 percent of the contractors working on the projects with the CBA are members of the Progressive Contractors Association, and all skilled workers can apply to work at BCIB, regardless of their union affiliation.

G. Kyllo: I appreciate the response from the minister, but it was not the question that I’d asked. The Progressive Contractors Association is an association of a large number of companies, both unionized and non-unionized.

My question to the minister is that…. Currently the CBAs provide an exclusion where only members of 19 handpicked unions, members of the B.C. Building Trades, or they’re under the umbrella of the B.C. Building Trades, are actually allowed to work on community benefit agreement projects.

There are literally tens of thousands of additional unionized workers, members of the Christian Labour Association of Canada as one, probably one of the larger ones in B.C. with, I believe, upwards of 20,000 members. There’s also Canada West, CSWU, All Nations Union. There are a number of other unions.

The minister wasn’t able to share an answer earlier on what was a determining factor on why Building Trades’ unions were provided a monopoly at the exclusion of other, more progressive unions. As a follow-up to that…. The minister, I appreciate, was not there and part of that decision-making process.

The question now is: with significant cost pressure largely attributable, and the government has announced this themselves, to a shortage of labour, will the minister give consideration to expanding the scope of CBAs to also allow progressive unions, bringing in a lot more workers potentially able to work on these projects?

Will the minister look at considering expanding the CBA agreements to also provide the opportunity for other unions like Christian Labour Association of Canada, Canada West, CSWU or All Nations Union to actually participate and work on community benefit agreements?

[3:55 p.m.]

Hon. K. Conroy: Actually, there is no intention to change the policy right now, but there is so much work in this province that any tradesperson who wants to work in our province can be working. BCIB actually encourages all tradespersons who want to work to apply. In fact, they actually recruit them.

[4:00 p.m.]

When a tradesperson is hired, after 30 days, they are required to join one of the 19 affiliated unions, but they can keep their CLAC membership, for instance, if they choose. Tradespersons quite regularly can hold two or three union cards, depending on what projects they’re working on. Construction work is very cyclical. The member seems to be upset by that answer, but it’s reality in this province.

My father had two union cards. He did two different jobs. I did, briefly, for a while myself. I’ve talked to many union people that have multiple memberships because it depends on which project they’re working on. As I said, construction is cyclical. You don’t have one construction project for the rest of your life. It’s not like you’re working in a pulp mill for the rest of your life like many people I know in my community.

There’s no bias to other unions. In fact, as I said, tradespersons can have the opportunity to hold more than one card, and there is so much work in this province that there’s no reason for any tradesperson not to be working.

G. Kyllo: The minister mentioned there’s no bias, but there certainly was bias when excluding a significant number of workers that chose to be represented by different union affiliations.

This government has provided a monopoly to the building trades unions at the exclusion of all others. That’s very unfortunate. I’m going to move on, though.

Can the minister share with this House what efforts are undertaken within the Ministry of Finance to monitor and track what the costs attributable to CBAs are?

When the Minister of Transportation initially announced that the CBA project was going to be applicable to the Pattullo Bridge and Trans-Canada Highway expansion projects, the minister at the time indicated that the estimated cost of CBAs was between 4 and 7 percent. A considerable range but those were the numbers that the minister shared in the House.

Can the minister share what work has been undertaken to monitor and track the true costs associated with CBA agreements and what the magnitude of those costs may be? The minister may be able to confirm that cost variation of 4 to 7 percent is still true and, after the last four years of projects, may be able to validate that, or is it a different number?

[4:05 p.m. - 4:10 p.m.]

Hon. K. Conroy: Once the business cases for projects are approved by Treasury Board, the ministry works with the ministries that are responsible for those capital projects to update project costs on a quarterly basis, based upon spending, and any updates on CBAs are included in this as well.

[4:15 p.m.]

We know that CBAs cost between 1 percent to 4 percent of a project’s total budget. I believe that was the amount that was said last year, as well, in estimates. This is based on actual results, on completed CBA projects.

G. Kyllo: I appreciate the response from the minister. The minister is indicating that CBA costs are only 1 to 4 percent, and that’s interesting.

Infrastructure B.C. undertook a fairly extensive cost analysis and review of the Cowichan Hospital before it actually went to tender. My understanding was that that internal cost evaluation — about a 334-page report — clearly identified the two scenarios: a typical design-build or a CBA-type contract tender. My understanding is that the additional cost magnitude of moving to a CBA on that particular project was initially identified at over 24 percent.

I don’t have the exact numbers, because of course, I wasn’t provided a copy of the report. I think it’s an important internal government analysis of what the costs — the true costs, estimated costs — of CBA agreements are.

Is the minister willing to share and release the internal review that was undertaken of the Cowichan Hospital prior to it going to tender, which establishes a couple of different cost analyses on whether the project was tendered as a design-build or under a CBA agreement?

Again, my understanding is that that cost magnitude was actually a 24 percent increase of cost to let that contract go as a CBA. Now, I appreciate the minister may not have direct access to it, so if the minister would be agreeable to respond to that specific question in writing, I’d certainly appreciate that.

That’d allow me to maybe move on to an additional question. That has to do with the fact that the community benefit agreement applicable to the Cowichan Hospital….

I believe it was in early December that the Ministry of Finance came out with a revised cost estimate for the Cowichan Hospital. Although it was certainly government’s choice to move forward with the Cowichan Hospital as a community benefit agreement at a higher cost estimate, initially estimated between $600 million and $800 million, there was a revised estimate that came out by the Minister of Finance, I believe, in the last week of November or early December that pegged that project with a $455 million additional cost increase — the tune of, I believe, $1.45 billion.

Is the minister able to share with this House what the reasons and justification were for that significant cost increase of $455 million? What portions were attributable to material cost increases, and what portion of that cost increase was attributable to labour?

As a bit of context, Island Health came out with a news release that indicated that the cost increase was attributable to supply chain challenges and a shortage of available skilled labour. Again, I hope the minister might be able to provide a bit of information and context and whether she is tracking the difference in cost escalations.

What portion is material? What portion is labour? Then, also, if she has an opportunity to share with us: what work was undertaken by the ministry to determine that $455 million cost increase on the Cowichan Hospital?

[4:20 p.m. - 4:25 p.m.]

Hon. K. Conroy: The Ministry of Finance is responsible for reporting all of the changes across all of the ministries. We don’t report on why project budgets have changed for specific projects. So for that information, you need to go and ask the specific ministry.

What we do report on is what I said, and the revised estimate for Cowichan was publicly provided in our second quarterly report in’22-23.

[4:30 p.m.]

G. Kyllo: Can the minister confirm which ministry would actually have the responsibility? It’s my understanding that Island Health wouldn’t necessarily be responsible for the contract tendering process. The minister indicated that she’s not monitoring or managing the budget with respect to the Cowichan Hospital. Which specific ministry or Crown corporation would we be looking to, to seek that advice?

The Chair: Minister.

Interjection.

G. Kyllo: I certainly appreciate that. With respect to the community benefit agreement, the original agreement — the very first one, actually, in the province — was a project in my riding, Salmon Arm West. It was originally about 6.1 kilometres of four-laning. A community benefit agreement was put forward, which included a master section. The agreements, to my understanding, were let on an individual project basis. A different project came online. There was a CBA agreement that was specific to that project.

There was a change that was undertaken just a few years ago where the existing CB agreements were bundled into what’s called a harmonized community benefit agreement. I just wanted to confirm that the minister is familiar with that change and if she has the ability to actually answer any questions specific to the change from the original community benefit agreement to the harmonized community benefit agreement.

[S. Chandra Herbert in the chair.]

[4:35 p.m.]

Hon. K. Conroy: There’s always just been one document. The original document included only two projects, and as new projects were added, project definition appendixes, like the scope of the work for the projects, were developed and added to the original CBA,which became the harmonized version. It’s still the one document.

This is a public document. It’s readily available. In fact, the CEO and her team would be happy to walk you through it and answer any questions that you might have.

G. Kyllo: Thank you, Minister, for that response. I appreciate that.

The master section of the agreement and the original agreements that went out on July 17, 2018…. It’s my understanding that is the date on the first master section of the CBA agreement. Within that specific agreement, there was an article 9.505 of the CBA, and in this particular section it reads: “Indigenous contractors or Indigenous persons working on a project subject to, or as a result of, an agreement between the government of British Columbia and an Indigenous group may elect to obtain a permit under article 8.400, in which case a permit will be guaranteed by the union for the scope of the work set out in the permit request.”

Now, that was the language that was included in the initial CBA agreement. On March 1, 2022, which I believe coincides with the date of the harmonized agreement, that particular clause was removed. That clause diminishes the rights of First Nations to contract directly with the lead contractor for work on CBA projects. In article E on page 8 of the CDHRP addendum within the harmonized CBA agreement, it reads: “Article 9.505 of the community benefit agreement will not apply with respect to this project.” Now, that is in respect to the Cowichan District Hospital, specifically.

Can the minister advise or indicate why there was a modification and an exclusion which diminishes the rights of First Nations to contract work directly on the Cowichan Hospital, and, with that removal of that specific clause, which again diminishes the rights of First Nations, what consultation was undertaken, either directly with Cowichan Tribes themselves or any other First Nations groups within the province of B.C.?

[4:40 p.m. - 4:45 p.m.]

Hon. K. Conroy: The article the member refers to only pertains to projects where there is an impact-benefit agreement or an accommodation agreement with a First Nation. Impact-benefit agreements only occur on transportation-related agreements, not vertical projects like hospitals or schools. So that article doesn’t apply to the Cowichan project, for instance.

I realize there was a lot of misunderstanding about this. Again, the article only applies where there is an impact-benefit agreement or an accommodation agreement.

G. Kyllo: Thank you for that answer.

There’s, obviously, a great amount of concern both within Cowichan and a number of contractors. Jon-co Contracting, for one, continues to be sidelined and not to have the ability to work directly on that project.

The minister references the impact-benefit agreements, yet there is no reference to that anywhere within the master section that I could see. What I have heard from First Nation members in the province is…. They’re concerned that the exclusion of this specific clause diminishes the opportunity for First Nations to directly contract with the lead contractor to work unimpeded within their traditional territory and be forced to actually join one of these 19 handpicked unions. It’s a considerable concern to First Nations.

Can the minister share what information was shared or otherwise communicated with First Nations clearly setting out or identifying or indicating the reason for the exclusion of that specific clause?

[4:50 p.m.]

Hon. K. Conroy: As this is a Ministry of Health project, the member would have to refer the questions re consultation to the Ministry of Health.

I want to clarify that no contractor is required or at risk of becoming a unionized contractor. There’s very specific language in the CBA that protects them on current and future projects.

Actually, there’s a reference to this in the CBA. It’s article 9.505:

[4:55 p.m.]

“This article 9.505 applies only to and only in respect of the existing projects. Indigenous contractors or Indigenous persons working on a project subject to, or as a result of, an agreement between the government of British Columbia and an Indigenous group may elect to obtain a permit under article 8.400 in which case a permit will be guaranteed by the union for the scope of work set out in the permit request. For certainty, the provisions of articles 8.402, 8.403 and 8.408 will not apply to such permits. For clarity, an ‘Indigenous contractor’ and an ‘Indigenous person’ shall be those determined between the applicable Indigenous group and the government of British Columbia as communicated to the employer by the government of British Columbia.”

So it is there.

I want to just further state that one of my colleagues, the Minister of Indigenous Relations and Reconciliation, has talked to Chief Lydia of the Cowichan Tribes, and she has expressed that they are very pleased with how things are progressing on the project.

It is also my understanding that the contractor the member refers to has been awarded significant numbers of work packages on this project.

G. Kyllo: I appreciate the response from the minister. Certainly, it’s my understanding, as recently as last week, that Jon-co Contracting is still unable to actually work directly on the Cowichan project.

I appreciate the response from the ministry. The minister is responsible for the CBA projects, and it’s challenging when different projects and questions are put back to different ministries.

We had sent a letter specifically to the House Leader, asking specifically where we should bring any of the questions in and around community benefit agreements and BCIB, and we were directed that it was with the Ministry of Finance. So it’s unfortunate that the minister is not able to provide clarity on some of the questions and queries we have around some cost escalations on projects, which we believe is, in part, due to the community benefit agreements.

Just more in closing, there were a couple of things that I had asked for early on, and I just was hoping the minister might be able to confirm her willingness to provide those documents.

One has to do with the Infrastructure B.C. initial review of the different cost scenarios associated with the contracting of the Cowichan Hospital. It’s about a 334-page report that I referenced earlier. I’m just wondering if the minister may be willing to actually provide or release that report, so we actually have an actual copy of it.

Then the other piece would be with respect to the community benefit agreements.

The minister has referenced that the new cost estimate that has been undertaken by the ministry is that the CBA costs are between 1 and 4 percent.

Again, can the minister provide or direct us to any documentation or any report or an internal analysis that actually draws that conclusion? I certainly would be more than happy to receive and better understand what analysis the government is undertaking to determine that full cost.

If we go back to when these CBAs were first announced, back in 2018, the Minister of Transportation at the time indicated the cost was between 4 and 7 percent.

In my understanding, through this internal analysis that was initially done by Infrastructure B.C., it was 24 percent. So the minister’s comments about 1 to 4 percent…. If she has any data or any information that would support that, I certainly would be more than happy and welcome to receive it.

With that, I’ve come to the end of my time.

[5:00 p.m. - 5:10 p.m.]

Hon. K. Conroy: A lot of information here. In reference to the 1.4 percent that the member has referenced and that BCIB….

What it is, is BCIB costs, and then the differential costs that they actually do.

For example, they do considerable additional training for people that come and work on the projects, like Indigenous cultural training. They provide outreach.

They do considerable recruiting of underrepresented workers. There are more women, more Indigenous people working on CBA projects than most other construction projects in the province.

They’re actually doing payroll services for contractors who provide their services to the project. We know that 92 percent of the contractors in the province actually have less than 20 employees, and the BCIB will do HR work for them.

We actually have a quote from Mike. He’s a subcontractor on the Chase East project that I think the member referenced, Chase West to Chase Creek bridge, and he says: “As a subcontractor, it doesn’t cost me anything to work with BCIB. BCIB helps new tradespeople enter the workforce and join the union, which is good for the workers. BCIB offers win-win solutions to help the project move forward. I can name hire, so I pick and choose my crew. I pay one paycheque to BCIB instead of paying a dozen paycheques to my crew, so it’s a smooth process.”

So it’s actually helping contractors in the province too. There are quotes from other contractors, and there are also quotes from people that are working on the projects who talk about getting pension and benefits and good wages. There are a number of positive things, but that’s also what’s contributing to the 1.4 percent that the member keeps referring to.

As far as the report that the member is referring to, it is not a report that any of us have. We’ll have to get some more information and get that back to you in writing.

With that, Mr. Chair, we need to take a quick break.

The Chair: Thank you, Minister. We will take a short recess. Thank you, Members.

The committee recessed from 5:12 p.m. to 5:18 p.m.

[S. Chandra Herbert in the chair.]

The Chair: All right, let’s call this committee back to order. We’re here with the Ministry of Finance estimates.

P. Milobar: I’ve got a few questions for the minister. It’s in relation to page 26 of the budget book, the 2022 shared recovery mandate. Very quick and easy — quick one. Can the minister confirm that the first year, year 1, was fiscal year 2022-2023 of the three-year agreement?

Hon. K. Conroy: Yes.

P. Milobar: That would mean we’re in year 2 of it. The BCNU has settled and ratified, which, from my understanding, is the final agreement that needed to be done. There are the wage mandate contingencies for ’23-24, and the description is not knowing what inflation rates were going to be and other issues within a settlement. But in year 2, it’s 5.5 percent, plus the potential cost-of-living adjustment to a maximum of 6.75 percent.

[5:20 p.m.]

How much of the wage mandate contingencies for ’23-24 of the $2.2 billion set aside has actually been needed to be used, now that most of these cost pressures have actually been fleshed out over the length of time here?

Hon. K. Conroy: If the member would like to ask another question while she’s looking up the actual number, then we can speed things along.

P. Milobar: Sure. Thank you.

My understanding, in seeing what was published in media around the BCNU agreement, was that they were happy that there were some commitments made around staffing ratios and patient ratios and things of that nature with the nurses — other areas that were being described as very unique and first-time-ever type of clauses.

Most unions…. The government has me-too clauses within their collective agreements that would have been settled well in advance of the BCNU. Did the BCNU agreement trigger me-too clauses with the other unions?

Hon. K. Conroy: No to the me-too clause. Even though we’ve ratified or have tentative agreements on 90 percent of the agreements, we still have 61 outstanding agreements. So it wouldn’t be appropriate to share what’s left in the contingencies. We’re still bargaining.

P. Milobar: Was there any consideration given, any evaluation done, when the agreement with the BCNU…?

I guess I’ll preface this. I don’t want the Nurses Union to think I’m attacking them. They just happen to be the latest agreement, and I fully respect and understand the collective bargaining agreement and the rights of people to bargain and get the best deal for their members. That’s their job as union representatives.

It was the last current bigger agreement. It was characterized as completely new areas that they were going into. Was there an evaluation done in terms of the potential me-too clauses kicking in with other unions? If they haven’t already, was there any anticipation that that might actually happen, moving forward?

[5:25 p.m.]

Hon. K. Conroy: The answer is yes. They did do an evaluation, looked at all of the other negotiated contracts, and there are no concerns. So yes, they did some work.

P. Milobar: What was the final cost-of-living increase for year 2? Was it the 5.5 percent, was it 6.75, or was it somewhere in the middle?

Hon. K. Conroy: We’re just confirming the number, if the member would like to ask another question.

P. Milobar: Just further clarification on the descriptions. It could be that the ’22-23 was missing when I looked at the numbers.

I’m assuming that the…. The description is that the 2022 shared recovery mandate is estimated to cost $10.8 billion over the three-year mandate term, 2022-23 to ’24-25, with an annual ongoing cost of $5.4 billion. But when you add in the ministry-based budget increases, it’s $4.8 billion. The numbers don’t quite jibe with where this is at with the $10.8 billion. I’m on page 26, just so that your staff can be looking at the same chart.

It says $15 billion over the three years. Again, I’m back to that original question. I’m just trying to figure out the total cost structure now that there are much better lines of sight on what the percentage increase in year 2 was, which is significant. It’s understandable that there would have to be a contingency there.

Outstanding agreements that have now been settled with most of the major unions out there in terms of numbers of people. The year 1 and 2 flexibility allocation of up to a quarter of a percent in years 1 and 2 to support mutually beneficial outcomes of both parties would be known by now. So all those various cost pressures are known. I’m trying to get a sense of what the actual, true cost of the 2022 mandate has been in year 1, will be in year 2 and what it’s projected to be in year 3.

[5:30 p.m.]

Hon. K. Conroy: The reason that ’22-23 isn’t here is because this is a forward-looking document.

In ’22-23, the number was $1.2 billion. The COLA for…. The member was asking for the COLA. It was 6.75 percent.

P. Milobar: The total cost increase, in actual dollars, in 2022-2023 was $1.2 billion. A 6.75 percent wage increase.

What is the actual dollar value increase that’s being assigned to the overall package of wages and benefits? The reason I’m asking this is….

A lot of the focus on agreements ties in heavily with the wage increase, the percentage of the wage increase. We all know that benefit packages make a big difference, and changes to a benefit plan make a big difference to the cost structure and to the taxpayer. We also know….

There were several agreements where this happened. There was a jumping of steps. If you were at step 4, you suddenly went to step 6 on the pay grid, things of that nature, which can actually accelerate and accumulate very quickly what the actual dollar value of an agreement is. On paper, it may have been a 6.75 percent increase, but in actuality, the cost is much higher than that.

What is the actual dollar figure value increase for each individual year, the cost to the taxpayer? How does that translate to what the ministry feels is the percentage increase to what the overall cost of the same comparable was the previous years before this 2022 mandate came in to be?

[5:35 p.m. - 5:40 p.m.]

Hon. K. Conroy: The benefits or changes to steps or…. They all come out of the same mandate, and the ministry takes into account the total cost of incremental steps. They do a very refined drilldown when they assess the costs. So they take into consideration steps that are moving up. They take that all into consideration for the total cost. So the 6.75 percent is based on the total compensation.

The member asked about the specific numbers, and they’re exactly as they’re portrayed on page 26: $1.2 billion in 2022-23, $4.341 billion in 2023-24, and $5.301 billion in 2024-25.

The member also asked if this year’s wage mandate was any different and how we determined it. It’s determined exactly the same as it was in 2019, as well as in 2014.

P. Milobar: Well, some of that didn’t make sense in that if I’m the worker and I’m being paid, for the sake of easy math, $100,000 a year, the 6.75 percent increase goes directly to the worker. It’s not that the worker gets…. The step and everything else is irrelevant to that 6.75 percent.

That was the purpose of the question. When there are step changes, if somebody goes…. We’ll just say that if you’re making $100,000 a year and your next step change would take you to $105,000, and you get your 6.75 percent on top of that, which would be standard, that would be $112,000.

If I go from $100,000, jump past the $105,000 step and go straight to $110,000 step, which some of these agreements have done — not the dollar figure, but they’ve taken you from step 4 to step 6, I think it was, or in that nature, where you were leapfrogging and bypassing a step in pay — that person now would go from $100,000 to $106,000 to, suddenly, $110,000, which translates to $117,000 with the 6.7 percent wage hike on top of it. So the step actually makes a big difference to the overall pay packet, cost-wise, to the government.

What I’m trying to drill into…. We’ve seen in the past where wage mandates were billed as zero, zero and three, and with further investigation, the zero, zero and three actually equalled 11, as a cost to the taxpayer, not three.

I get that the public likes to look at…. We all talk about it, in terms of the percentage of wage increase on wage settlements, but we all know that there are significant other costs associated with any type of collective bargaining. That’s a change to a benefit plan which could change the cost structure quite dramatically, either adding or dropping medications or services, deductible levels, all of those types of things, all part of the negotiation. But so does moving around how people are classified and which pay level they’re at, especially if they get to advance past one more quickly.

Now, the minister has said that the number is the same as in the budget, except the minister can’t confirm how much of that $4.3 billion, of which $2.2 billion is contingencies, is actually needed. There’s a base cost of staffing costs before the ’22 mandate came in for government.

[5:45 p.m.]

I’m simply asking not what percentage of the wage increase, the 6.75 percent was, but: what is the percentage increase, in real terms, between what was being spent by government on wages and benefits for the same employee groups versus now?

In other words, again to use round numbers, if $50 billion was being paid on wages and benefits, which I know is high, but if that was the number, did it go up by 5 percent, 6 percent, 8 percent? Not what the individual wage increase was; the overall cost percentage increase.

By the looks of the staff nodding their heads, they get where I’m going with this and what question I’m asking. So I’m hoping we can get an answer.

It’s not meant to be a gotcha question. We could do the math ourselves, but until we know how much of the wage mandate contingencies are needed, we can’t do that math, as opposition. We need that number. It’s a pretty critical number when it’s $2.2 billion out of a $4.3 billion line item.

[5:50 p.m.]

Hon. K. Conroy: Just to be clear, if there are no changes to the increment system — no changes at all — it’s not costed. It’s part of just regular costs. If there are changes to the increment system, then it’s costed as part of the mandate. There are no changes to the mandate if it’s not costed. But there are changes to the mandate if it’s costed to the mandate, if there are changes. So they take everything into consideration. Everything that the member said — they take that into consideration. I’m not sure if that answers your question.

Also, the numbers I gave at the bottom of page 26 are the numbers we can share. Again, we’re not finished bargaining. So we’re not releasing numbers right now on what’s still available.

P. Milobar: Well, that didn’t actually address the question. Again, I get that the general wage increase in year 2 is 6.75 percent. But there are other costs that go into wages and benefits. I’m trying to make sure that we are using accurate numbers, because if I start pulling out from each ministry, then we’ll find out: “Oh, no, that really was a different number.”

If you’re spending $20 billion in wages and benefits with this new mandate, it’s more than $20 billion plus 6.75 percent, because there have been step changes. That’s just one of the factors that would go into a cost. I would find it hard to believe that benefit plans have gotten cheaper, let alone that unions would negotiate a lesser benefit plan for their members. Now, they may have, as the trade-off of getting the 6.75. But I doubt it. That would be within their right as a bargaining unit to do that.

I’m not taking issue with any of that. I’m trying to get to the bottom of what the true cost to the taxpayer was with the settlements. Based on what the base costs of wages and benefits were to the taxpayers of British Columbia going into negotiations of the 2022 shared recovery mandate….

[5:55 p.m.]

We’ve already dealt with one full year. We’re already trucking along in year 2, which is the biggest lift of the three-year deal. The steps would have all been adjusted for. The retroactive pay would’ve been accounted for now, as bargaining happened through year 1.

I’m trying to get what the actual percentage cost change to the taxpayer was, not what the wage percentage increase to an individual employee was; what the percentage cost increase was based on the cost for wages and benefits previous to this new three-year deal.

Hon. K. Conroy: What I can say to the member is the overall cost that you see in the budget includes the wages and any other costs. But things like pensions, for instance, are part of the wage costs. That’s not an additional cost. So it includes all the costs in the number there, the overall wage cost.

It’s really too premature to be sharing the actual overall cost with the member or anyone, because the process is still ongoing. There are still a number of agreements that haven’t been signed yet or ratified.

[6:00 p.m.]

Until all the agreements are ratified, we can’t answer that question. We’re not trying to…. The number there is what we’re estimating is the cost, but we can’t give actual numbers until bargaining is completed and contracts are ratified.

P. Milobar: Well, I asked about the $10.8 billion. When you add the $1.2 billion the minister mentioned for ’22-23, with the $4.3 billion and the $5.3 billion, that gets you the $10.8 billion over the three years. So I can understand where that number came from.

What I can’t understand though, is how $1.2 billion in ’22-23 covered off a flat increase of 25 cents an hour — which, according to some unions, equated to about a 0.76 percent wage hike — as well as a 3¼ percent wage hike, 3.24 percent. All of that was able to be covered off with $1.2 billion.

[J. Tegart in the chair.]

Then you go to year 2 and a 6.75 percent wage hike, which is essentially doubled from year 1. You now need not $2.4 billion — and not even, because of compounding, $3 billion or $3½ billion — but $4.3 billion.

There have to be significant added costs, at some point, in year 2, based on the number the minister has provided for year 1 of the agreement. That’s the problem, right now, that people are having with trying to understand where this agreement is landing: what is the true percentage cost increase to taxpayers?

I’ve only had estimates with this minister this year for a couple of days, but I know enough of where to cut my losses. She’s not going to cough up any more numbers, I would suspect, on this. The math isn’t making any sense, in what is being identified — if there are not significant cost pressure changes within year 2, in the laddering and acceleration of changes to people’s pay grids — because we go from $1.2 billion to $4.3 billion.

I’ll move on to the employer health tax instead, because time is precious these days in estimates. I found it interesting yesterday, when the Third Party was in, questioning the minister about employer health tax. Perhaps she found it strange too, because last I checked, the Third Party was still part of CASA when the employer health tax came in. In fact, they voted in favour of the employer health tax.

At the time, we, in the opposition, were pointing out things around thresholds, around the percentage, about needing to have it flexible to start being adjusted moving forward. Believe me, we’re glad to hear that the Green Party has finally come on board with that. We’re a little disappointed that they voted to support it in the first place, when we were pointing out that it was flawed and going to have a significant cost pressure, moving forward — to small businesses, especially.

Nonetheless, this is always an interesting place, with how people’s opinions change as election cycles come and go. The Leader of the Third Party wasn’t wrong in questioning the minister on this year’s budget, in particular, as it relates to the employer health tax. Last year, I believe, it was projected to be collecting around $2.2 billion for this year. Instead, it has now increased to $2.7 billion. So an extra $500 million is projected to be collected by employer health tax.

I asked the former minister, last year, the same question, as to why there’s not an adjustment back — either on the percentage paid on your payroll or a lifting of the threshold where it triggers that you will have to pay this tax, or a combination of both.

When the employer health tax was first brought in, there were forward-looking projections of the employer health tax for the government to offset medical costs. It is now far exceeding what the government was projecting it was going to collect. In fact, it’s far exceeding what MSP was collecting when it was replaced with the employer health tax.

[6:05 p.m.]

I guess the question is: why is the government not adjusting the thresholds and/or the percentage paid when you start looking at the competitive structure, cost structure of business in B.C., when you compare it to neighbouring jurisdictions on something around this?

[6:10 p.m.]

Hon. K. Conroy: Just to clarify, in reference to the last statement the member made, the $1.2 billion, as far as the wage mandate goes, is reflective of the cost of the agreements the ministry expected to ratify by March 31, at the time we finalized the budget. It doesn’t include all the agreements we expect to ratify by the third year. Just to answer that for the member.

The employer health tax is a critical part of how we fund health care services in B.C. It’s actually the lowest payroll tax in Canada. More than 85 percent of B.C. businesses, including many small businesses, don’t pay the employer health tax. Every year we take a look at the thresholds as part of the budget process, and we will do that again this year.

P. Milobar: I’m sorry. I’m just confused by the minister’s….

My understanding is that the 2022 mandate is dealing with contracts that were expiring in the 2022-2023 fiscal year. That would be for year 1. Year 2 is ’23-24, and so on. We’re in year 2, ’23-24. These would all be retroactive agreements. People were not working last year without a contract while they were negotiating. Or am I misunderstanding? That cost would still need to be picked up.

Is the minister saying that because the fiscal year closed out…? They just closed it out at $1.2 billion, and then they’re going to have to, basically, back-date money to finish up the agreements as these agreements get signed off. That is the first part.

With the employer health tax…. Ontario and Quebec have been taking steps to look at the competitiveness of small businesses. B.C. has been layering on costs to small businesses at the same time. There is a national competitiveness issue happening, let alone that we’re right next door to Alberta, which has a great many less taxes than British Columbia does.

In the modelling that was used this year to try to anticipate $2.7 billion worth of revenues…. Did that already take into account the anticipated…? At that point, short of guidance from government, the law would say that the minimum wage had to go up by the rate of inflation, which would be 6.9 percent, and that turns out what government still stuck to.

Did the ministry calculate the $2.7 billion coming in on minimum wage going up by 6.9 percent into their calculations, or is that going to be an extra bonanza of funds for government now that that is what the new wage structure will be moving forward in June?

[6:15 p.m. - 6:20 p.m.]

Hon. K. Conroy: We forecast EHT based on total growth of B.C. compensation in wages and salaries across the economy. The member can actually go to page 106 of the budget, and it discloses the numbers that were used to calculate the EHT.

P. Milobar: I’ll peruse that while waiting for the next answer then.

The minister has indicated several times, and previous ministers as well, with employers health tax, that 85 percent of businesses do not pay the tax. However, our understanding is that a significant portion of the 85 percent would include self-incorporated contractors and holding companies — those types of businesses that have no employees so would automatically not pay the tax.

Can the minister share with us just how much of that 85 percent is actually made up of those types of businesses versus actual small businesses that would be like a corner store with an employee-type scenario?

Hon. K. Conroy: Just in light of time, we’re just going to find that number and relay it to you. If not, we will…. The businesses that the member referred to. But if the member was referring to a small business grocery — the member said a corner store that had one employee — they obviously wouldn’t pay the tax either.

[6:25 p.m.]

P. Milobar: No, I understand they wouldn’t. But the minister and the government continually say 85 percent of small businesses don’t pay the tax. We’re trying to find out how many that most people would not consider small businesses. As I say, the holding companies. That is why. I was using the corner store as a representative of what someone would, in their mind’s eye — or a flower shop or something like that — consider a small business. Where there are one or two employees, and it conducts regular transactions with other people and things of that nature, and it interacts in their community. When people hear small business, that’s what people think.

When they hear 85 percent of small businesses don’t pay the employer health tax…. That’s, frankly…. The framing and the marketing the government has to make it sound as if all these small businesses don’t pay employer health tax. There’s a very large portion of GCPE that would help with that messaging, I’m sure. The point being that, with the minimum wage increase now, a business with 14 full-time employees will need to be paying employer health tax. Now 14 full-time employees is not that large of a store or a small business.

So of the 15 percent of businesses that are paying, that makes up a large, large portion of what people out in…. I think most people don’t understand or realize, nor why would they care, just how many holding companies and things like that are out there on the books and classified as a small business when, in fact, they don’t really meet that test to what the public consider…. So that is why we’re looking for that.

The reason I’m asking is it’s about competitiveness. When you take a layering of cost pressures to a small business, a true small business, in this case, one with 14 employees, they will now for sure, regardless of what they pay their employees, because by law they will be triggered over the $500,000. They’re also on the hook for five sick days. That’s approximately $500 million a year overall to business. Five sick days in a year is about a 2 percent cost hit to a business. Five days is about a 2 percent payroll cost.

The property tax and split assessment value of all real estate is up by 11 percent versus 2022. That’s a direct impact to small business. Office rents are up. Storefront rents are up. WorkSafe premiums for restaurants, many of which are small businesses, many of which would have 14 employees because of the nature of the food service industry, in terms of front-of-house and back-of-house staff…. WorkSafe premiums are up 20 percent for restaurants.

So when the employer health tax jumps up by $500 million with no recognition from this government that that might be an added cost pressure to businesses, that it might be time to start looking at adjusting down the percentage paid or upping the threshold before you pay it or both so that it syncs up with what’s happening with wage increases…. It looks like the compensation of employees is expected to change by 6.3 percent in 2023. Businesses start to feel like this is now being used as a bit of a stick over the head for revenues for government.

To put this in perspective, the government is banking on small businesses to increase funding for employer health tax at the same if not higher rate, by the time the year end finally rolls around, than what the Health Minister and Premier were able to negotiate out of the federal government for a health transfer in a year. That’s about $600 million a year.

That’s the problem. The ratios are starting to come way out of whack. That is why small businesses…. We have BIAs here representing small businesses in our downtowns across the province this week. That’s what they’re saying, and it seems to be falling on deaf ears from the government. When you add on that this is a tax, which means it’s not a deduction, which means that the business is required to pay it whether they’re profitable or not, it becomes a very real stress for a lot of these small businesses.

Again we were told the same thing last year: that the government will review, but no change was made. What will it take for the government to actually change the thresholds or the percentages, then, other than continually saying they’re going to review it? Continuing to review, year after year, without actually changing any of the percentages or thresholds, is a meaningless exercise.

[6:30 p.m.]

So what will it actually take? What would be the tipping point for this government to actually agree to either raise the thresholds or change the percentage down or a combination of both?

[6:35 p.m.]

Hon. K. Conroy: Business competitiveness is not solely dependent on taxation but rather a wide range of factors that drive economic productivity. For a small, open economy like B.C., factors such as access to talent and capital, high-quality physical and social infrastructure, strong public health care and a business climate that supports innovation are key to gaining advantage in the global marketplace.

We recognize the importance of listening to business owners and entrepreneurs to help them grow and succeed. This government has taken steps to support B.C. businesses through the taxation system.

These supports include expanding access to the small business corporate income tax rate so businesses can invest and grow while still benefiting from the reduced rate; eliminating the provincial sales tax on electricity for businesses; continuing to provide tax credits to support numerous industries, such as film, research and development, shipbuilding, book publishing, clean technology, construction — such tax credits have helped to reduce cost to employers and allow these businesses the opportunity to reinvest profits to hire and retain employees; undertaking the property assessment strategic review to find a long-term solution that will provide relief to certain small businesses paying high property taxes; and expanding the hydrogen exemption for motor fuel tax, reducing input costs and benefiting businesses in the transportation sector.

We also have a low corporate income tax rate. At 2 percent, B.C. is tied with Alberta for the fourth-lowest small business corporate income tax rate among provinces. B.C. has also expanded access to this rate so that more businesses will be able to scale up while remaining eligible for the reduced rate for longer. At 12 percent, B.C. is tied with Saskatchewan and Manitoba for the fourth-lowest general corporate income tax in the country.

I have to tell the member: I have been travelling around quite a bit in B.C. after tabling the budget. I’ve talked to many chambers of commerce, boards of trade and small businesses. What I hear from them…. One of the biggest issues for them is labour and the need for housing for their employees, so our housing program is going to help that. Our Future Ready program, which the minister just announced, is going to help small businesses to get funds to be able to actually hire people and get the skills they need.

One of the biggest factors that people are talking about is the fact that last year, 75 percent of the people returning to the workforce were women, and it’s directly attributed to our child care program. Not only are employers talking about the fact that they are finding women that want to come back to the workforce because they have child care. They’re also talking about the fact that, because of the money that people are saving on child care, we’re putting up to $900 back into people’s pockets. They’re spending it on….

The member can roll his eyes, but these are important statistics for small businesses.

Those people are investing that money right back into the small businesses in their community. They’re not investing offshore or doing other things with that money. They’re taking it to the small businesses in their community.

Small businesses are telling me that they’re seeing more people coming and shopping in their stores, and it’s especially attributed in communities that have the $10-a-day, or less, child care, because those people are investing that back at home.

People are telling me that they can afford to invest and save. They’re buying homes. In our area, people are actually getting a vehicle, because they need vehicles to get around. That is an investment in the economy. It’s definitely an investment in small businesses.

Those are the other things that we’re doing. The member can talk about very specific things, but when you look at the big picture, there are a lot of things that are going on that help small businesses, and that’s what I’m hearing from them. I just want to make sure that people remember that.

P. Milobar: Well, the reality is that you have to actually be profitable for tax rates to matter. Employers health tax, which is what I was talking about, is being paid whether you’re profitable or not. It’s a cost that the government says: “Thou shalt give us your money, and you figure out how to get it to us.”

Competitiveness and affordability are critical. The minister can talk about our competitive advantage around high-quality health care. Our cancer care system has plummeted in national rankings, and 20 percent of British Columbians don’t have a family doctor.

[6:40 p.m.]

In my city, it’s actually 40 percent. Our obstetrics clinic’s going to close in the next month and a half, with no relief in sight. Hardly a competitive advantage. In fact, we have doctors not wanting to locate into community because of what’s going on. We have professionals, professional couples — an engineer and a lawyer or a doctor — that can’t afford the housing in British Columbia and are choosing….

In fact, we have the highest interprovincial migration rate that we have seen on a yearly basis since the’90s. That’s mainly because Alberta started a move-to-Alberta campaign last year.

Now the minister is the one rolling eyes and scoffing.

Well, let’s look at this. B.C.’s housing affordability in Canada. It takes $268,000 of yearly income just to afford a standard home in Vancouver. It’s about $110,000 a year in income to afford rent in Vancouver — rent — and $110,000 is well past the rent subsidy limit that this government has put in place for their rent rebate.

The tech sector is experiencing headwinds. According to BetaKit, the tech outlook for 2023 is weak.

Revelate Data, formerly Ticksmith; Bridgit; Reach; E Automotive Inc.; and Leaden have all confirmed to BetaKit that they have made layoffs in December of 2022.

Properly, TealBook, D2L, Symend and League have all made layoffs in November of 2022.

Hootsuite laid off 400 employees, which amounted to a 30 percent reduction in staff in August, according to Daily Hive.

Software company Unbounce announced layoffs August that impacted 47 employees as part of a restructuring and a reduction. Thinkific announced layoffs earlier this year.

In March 2022, 100 employees were let go. January 2022 — Vancouver-based cancer biotech company Zymeworks let go of over 100 employees as part of a company restructuring, and another 20 percent layoff of staff for Appnovation.

Indeed has said the job postings on its site for Canadian tech roles have dropped by 32 percent since May and show no signs of stabilizing.

That’s but one sector.

I know the minister is well versed on the turmoil going on in the forest sector. I know the minister very well knows the delay in permits.

The lag this government has created in trying to process any type of permitting doesn’t exactly help competitiveness for businesses and small contractors and that waiting on government paperwork to get done.

Of course, this government’s response was to hire more people to clog up the system instead of just speeding up the system itself. It’s like that in mining. It’s like that across the sector.

The question, back to the minister, that she once again skillfully, completely avoided trying to come anywhere close to answering, was: what would it take…?

What is the trigger point for this government to seriously consider changing either the threshold that triggers employers health tax or the percentage paid of employers health tax or a combination of both?

What would it take for this government?

Would it be that you’re projected to collect $3½ billion? Is it that that would be deemed to be just getting a little too greedy on the backs of small businesses?

Is it that the economy has to be tanking?

What is the trigger point by this government where they will seriously consider the repeated calls from small businesses and the chambers of commerce of B.C. to properly address the employers health tax?

[6:45 p.m. - 6:50 p.m.]

Hon. K. Conroy: In response to the member’s question, every year the ministry staff and the minister consider each tax measure and consider those tax measures seriously.

We also consider, in combination with each other, how those tax measures interact with each other.

We use standard measures you would expect with tax policies — these are standard measures that have always been used with tax policies — and then we look at equity within a group of taxpayers, the state of the economy and the effect the tax mix would have on the economy and the revenue needs for the province.

We’re looking at that, trying to figure and making sure we have everything in. Then we also look at work with other ministries and initiatives from other ministries. The Future Ready put a massive investment that will directly benefit small businesses. As I said, the child care initiatives.

Before I wrap up, the member talked about affordability issues, and I think we need to remind the member of the significant number of affordability measures that are actually in the budget that he hasn’t talked about. I mean, expanding K-to-12 school food programs right across the province has been…. People are talking about that, how much it’s helping them.

He made some disparaging remark about the low-income renters tax credit, but I haven’t talked to anybody who hasn’t said that they’re really happy about it.

A permanent increase to the B.C. family benefit plus a $500 increase to single parents. Again, that is money that goes right back into small businesses in their community.

A significant increase to the climate action tax credit. People that were getting 200-some dollars last year are getting $500 this year. I mean, it’s significant. Another B.C. affordability benefit in April.

People are getting those dollars in their bank accounts, and they’re spending it right back in their local community.

They’re also knowing that this is funding that’s helping them to deal with some of these affordability issues. Lowering the child care bills has been significant. Reducing ICBC rates. I didn’t have anybody who said they weren’t happy about the $100 credit on their power bill in December. People were really happy about that.

All of it adds up. There’s nearly $2 billion in cost-of-living relief for people.

This budget makes things easier for people. We haven’t had a chance to talk about that. The member hasn’t asked any questions about that, here or in question period, but that’s another story.

I move that the committee rise and report progress and ask leave to sit again.

Motion approved.

The committee rose at 6:55 p.m.

The House resumed; Mr. Speaker in the chair.

Committee of Supply (Section B), having reported progress, was granted leave to sit again.

Committee of Supply (Section A), having reported resolution, was granted leave to sit again.

Hon. D. Coulter moved adjournment of the House.

Motion approved.

Mr. Speaker: This House stands adjourned until 10 a.m. tomorrow.

The House adjourned at 6:56 p.m.


PROCEEDINGS IN THE
DOUGLAS FIR ROOM

Committee of Supply

ESTIMATES: MINISTRY OF
PUBLIC SAFETY AND SOLICITOR GENERAL

(continued)

The House in Committee of Supply (Section A); R. Leonard in the chair.

The committee met at 2:39 p.m.

The Chair: Good afternoon, everyone. I call Committee of Supply, Section A, to order.

We’re meeting today to continue consideration of the estimates of the Ministry of Public Safety and Solicitor General.

I recognize the minister to move the vote.

On Vote 42: ministry operations, $1,013,019,000 (continued).

[2:40 p.m.]

M. Lee: I would just ask if the minister could follow up on the two outstanding pieces of information that the minister had agreed to find out relating to the civil resolution tribunal and criminal matters in respect of bodily injury.

Hon. M. Farnworth: On the first part of the member’s question, we still have to get that information for you, and we will do that. I gather it is a complicated process.

In terms of the second question, as of May 1, 2021, there have been 79 enhanced accident benefit disputes with the civil resolution tribunal, a number of which have since been pulled by the applicants. There have been six civil resolution tribunal decisions made, four of which are about income replacement benefit and all of which were dismissed.

M. Lee: Sorry. If I could just ask the minister to repeat the front part of what he said on CRT. So six CRT hearings relating to income replacement benefits; all six were dismissed. If I can just ask the minister to restate just…. We can run that back — the last part of his response.

Hon. M. Farnworth: There have been six CRT decisions. Four of those are about income replacement benefits, and they were dismissed.

M. Lee: It does raise a question. When the minister says there have been six CRT decisions, can I just ask the minister to clarify over what period of time?

Hon. M. Farnworth: Since the start of enhanced care.

M. Lee: So since the start of enhanced care, for what is close to two years now, there have only been six CRT proceedings. Is that correct?

Hon. M. Farnworth: There have been 79 disputes. They have ruled on six. A number of those were withdrawn by the applicants themselves.

M. Lee: Just so we have the overall context, can I ask the minister: how many complaints have been filed with the Fairness Office of ICBC during the same period of time?

[2:45 p.m.]

Hon. M. Farnworth: In the last two years, there have been approximately 50 to the fair practices office, which reviews administrative fairness.

M. Lee: I appreciate the minister’s responses. As we go through the balance here, with my colleague the member for Surrey–White Rock…. We’ll have various points to raise on some of what have been concerns expressed by British Columbians in respect of the no-fault system. Certainly, it does underline the point, though, in terms of income replacement disputes…. The minister had said….

Obviously, the forum is the civil resolution tribunal. Of the 79 disputes that went forward, six went to decision, and four of them involved income replacement, of which all four claims were denied or dismissed. So there isn’t any situation where ICBC actually has awarded any of the injured British Columbians’ applications for more benefits. They’ve been denied those more benefits in their situations. That is, certainly, a concern.

I wanted to come back to some of the points that we were discussing yesterday. The basic concern, of course, is…. When we talk about the fact….

Under the first year of no-fault, the amount of benefits that were paid out had decreased by $440 million from the year-end of 2021 to the year-end of 2022. In the same period of time, the minister confirmed that the number of injury claims had increased from 60,000 to roughly 73,900. So an increase of about 15 percent.

The member for Surrey–White Rock, certainly, will get into some of the reasons, in the same period of time, as to an increase in operational costs for ICBC, which we understand to be in the neighbourhood of about $173 million. We see a greater dependency, of course, on the adjustments themselves.

I just wanted to go back over and confirm some of the elements here. Perhaps I could just, first of all, ask the minister…. If we look at the change….

The minister had suggested that the reason why benefits have been reduced under no-fault is…. Benefits aren’t paid in a lump sum, as the minister stated. They’re actually paid over time, for as long as the person is requiring the care.

[2:50 p.m.]

Can the minister confirm, though, that under the former system, before no-fault came in…? Part 7 benefits have always been paid out on an ongoing basis as first-party insurance for a British Columbian injured in a car accident, and an injured party became entitled to those benefits immediately after the injury, regardless of fault, meaning a negligent driver is entitled to these same benefits. This has been the case since ICBC was formed in 1973.

I would ask the minister to confirm that is the case.

Hon. M. Farnworth: I appreciate the question from the member, and I appreciate him raising the part 7 benefits, which he references.

The reality is that there’s a cap on that of $300,000. Today, under enhanced care, the amount you get in benefits is for significantly longer, for a lifetime, if necessary. A payment is significantly richer. There’s just no comparison between the two.

Again, in terms of income replacement, it’s much richer now than it was in the past. He was right around his initial premise. The difference, as I said, is…. There was a cap then, and there’s not a cap now.

M. Lee: I appreciate that we’re in the estimates process now. I’ve had many opportunities to debate with the Premier, the former Attorney General, when he was the minister responsible for ICBC, when he was changing all the rules. I’ve had my comments about his conflict in that manner.

In any event, what the minister has just suggested, again, suggests…. The minister is advocating and suggesting that there is, actually, an increased access to benefits. Then why have the benefit payouts decreased by $440 million in that first year?

[2:55 p.m.]

Hon. M. Farnworth: I appreciate the question and the comments from the member. Again, I would just point out that the part 7 that he raised is actually a small proportion of what gets paid out. As I said yesterday, in response to his question, it’s because the payments are spread out over time. So it’s not a lump sum payment.

Under the old system, you would have had a lump sum tort payment, which would have included legal fees. Also out of that is the payment the individual receives in terms of what benefits they’re going to get to pay for care. Under enhanced care, the benefits are paid out for, potentially, a lifetime. So they’re not done in a lump sum, and that accounts for the difference that the member is talking about.

M. Lee: Just to confirm that it is ICBC policy, then, not to pay out any lump sums. Is that the case?

Hon. M. Farnworth: There are some categories where a lump sum payment is out, such as the permanent impairment benefit.

M. Lee: So the numbers that we’re referring to, just to compare apples to apples, oranges to oranges — all of that good expression…. I would ask the minister to confirm…. When we’re talking about the figures that we were referring to yesterday, which is, for example…. I’m just looking back at the Hansard transcript. In that first year of 2020 to 2021, it was $1.94 billion that was paid out. Then it reduced down to $1.5 billion. It’s a $440 million drop.

Those figures that we’re referring to include amounts that ICBC pays out to injured parties for their ongoing rehab benefits. That includes figures that are still having ICBC to settle cases under the previous tort and even the cap system, which were not affected by the introduction of the implementation of no-fault. As the minister just confirmed, in the way that he said it, there are some lump sum payments to settle some particular entitlement to benefits. But there are also benefits that are being paid out over time.

So are we not still talking about all of the different categories here? I’d ask the minister to reconfirm again what the difference is.

[3:00 p.m.]

Hon. M. Farnworth: I thank the member for the question. As I’ve said in my answers, it has been…. We’ve moved from the tort system to the enhanced care system.

A significant part in the reduction of costs has been that elimination of legal costs, along with the fact…. As those are eliminated, it’s the enhanced care benefits that are paid out over time. As I also said, there is sometimes, in particular categories, the catastrophic payment benefit. That is a lump sum payment. The rest is legal costs and enhanced care benefits. They’re paid out over time, not in a lump sum.

M. Lee: Let me ask the minister if he could just provide to us…. What percentage of settled injury claims, over the last five years, has been paid out based on an injured claimant’s entitlement to future part 7 benefits, and what percentage has been only settled through a tort claim, leaving the injured claimant’s part 7 benefits open?

Hon. M. Farnworth: I’d just ask the member if he could clarify the question. Is he asking for the historical part 7 benefits in comparison to the enhanced care part 7 benefits? Is that what he’s asking?

M. Lee: The first part would be in terms of historical, as the minister puts it. The second part is dealing with…. What percentage would have been, over the same period, only settled for tort claims?

[3:05 p.m.]

Hon. M. Farnworth: I appreciate the question from the member. In terms of the historical number, we will get that information for you. But what I can tell you in terms of the $1.55 billion that you have raised: very little of the historical claim will be in that number.

M. Lee: I know that my colleague here would like to pursue some of the points that the minister has raised in terms of benefit payouts and the comparison. So just before I turn it over to the member for Surrey–White Rock, I just want to clarify one point that the minister has made here when he describes the systems and the differences.

Of course, we know that under the previous ICBC system, British Columbians could seek greater benefit payouts through their third-party liability claims. That was not capped or limited other than in the cap system, which was brought in before no-fault was brought in. But when we talk about caps on benefits, British Columbians used to have that ability to access greater payouts through the courts.

Also, with the current system now, we know…. This is part of some of the challenges that we were discussing yesterday, and I will take the opportunity to discuss a few more matters to follow. There are strict limits on income replacement and the way that treatment and benefits are being administered by ICBC, so British Columbians are actually getting less.

With that comment, unless the minister would like to make a response to that, I would just turn this over now to the member for Surrey–White Rock because he has some particular comments or questions relating to this.

Hon. M. Farnworth: I appreciate the comments from the member. I do want to take this opportunity to respond because I actually disagree with the assertion that there are fewer benefits today.

[3:10 p.m.]

For example…. I am not picking on the members for Prince George–Valemount or Prince George–Mackenzie, but I know they live in northern British Columbia, and I know that wildlife collisions are potentially a very serious issue, particularly a moose. That is one big animal.

Under the old system, if you were the driver, and you had that accident, the maximum benefit you could get was $300,000. That is not going to last you if you’re catastrophically injured or even a major injury. That’s all you’re going to get. So you’re not going to get a lifetime of care, if necessary.

Under the enhanced care system, you will. The member references the courts. They don’t give out U.S.-style settlements. The member knows that the settlements are typically in line with what the average person has in insurance, which is often between, roughly, $2 million to $5 million, in most cases. That’s where most people are, and that would be the settlement.

Out of that would come the legal fees, probably a third. Again, depending on the nature of the injury, that doesn’t necessarily leave you a lot if you need lifetime care or really complex care. That’s why, under enhanced care, the benefits last as long as you need that care. They’re better benefits and less expensive insurance.

T. Halford: Can the minister say what the average bodily injury claim size was the year before no-fault? Maybe I’ll ask it this way. Can the minister tell us per year? So 2018, 2019, 2020 — what was the average ICBC claim? So average years for 2018, 2019 and 2020.

Hon. M. Farnworth: We’re just getting the information, Member. So if you wanted to ask another question, or if you wanted to…. Whatever works, we’re good with that too.

[3:15 p.m.]

T. Halford: I think I’ve got the answers that I asked for. Maybe, if they can get validated, that might be helpful.

In 2018, a calculation, $6,812; 2019, $6,483; 2020, $5,009. In the interest of time…. I’m pretty confident those numbers are approximately accurate, but would staff be able to confirm that in short order?

Hon. M. Farnworth: I think those numbers are accurate, but we’re doing a validation: 2018, $6,812; 2019, $6,483; 2020, $5,009.

T. Halford: Thank you to the minister and staff. I’ll just get him to confirm one other number to see if it’s accurate: 2021, ICBC average spend per claim, $3,083 — for 2021, $3,083.

Hon. M. Farnworth: If the member can clarify. Are you talking about injury and vehicle claim together? Are you talking about both?

T. Halford: I believe I’m just asking specific to injury claim.

Hon. M. Farnworth: I would say yes, that’s accurate. I also would point out that the numbers the member is using are part 7 numbers, not the whole numbers.

T. Halford: Thank you to the minister for clarifying that and validating those numbers.

[3:20 p.m.]

If you look at 2018, 2019 and 2020, the numbers we’ve just cited, and then you look at 2021, following no-fault injury claims paid out to people that have suffered through a motor vehicle accident…. That’s quite a dramatic reduction, I would think, if you compare 2018, 2019, 2020 to 2021. Some years that’s over 50 percent, right?

So when we talk about the term “enhanced care,” and we talk about the fact that this government cited the reduction in legal costs, it doesn’t seem from these numbers, as they play out, that that has been passed on to the people that need that support at a time that is vitally crucial.

How does the minister reconcile the fact that there is that big of a…? The minister just talked about cost savings. The fact is that now we are seeing that those savings aren’t passed on to people that are injured. We’ll talk about operating expenses later. But what does the minister tell somebody that is in a motor vehicle accident and that has seen averages come down upwards of 50 percent?

Hon. M. Farnworth: I appreciate the question from the member. Again, the idea that there’s a reduction in benefits is simply not the case. Under the part 7, there is the cap. You would reach a cap of, let’s say…. Well, the ultimate cap is $300,000, and that’s it. People captured in those earlier years are under the part 7 that goes to the $300,000. Then that’s it.

[3:25 p.m.]

In the later years, you’re in enhanced care, and those benefits continue as long as you need them, in some cases for a lifetime. That’s the difference between the two.

M. Lee: We’re just trying, obviously, to get clarity on this system now that it’s been in place. There has been, to my recollection, about 2½ years of debate in the House on ICBC reform and, through many bills, legislation that proved to be unconstitutional at times as well. I know there are current challenges that I’ll speak to later, by British Columbians, as to the constitutionality of this whole system that has been implemented here.

The minister did confirm, though, even when we’re talking about part 7 benefits, that there has been a reduction in the amount that has been paid out. Certainly, as the member for Surrey–White Rock indicated, the $3,000 — again, down from $6,800 in 2018, $6,483 in 2019, $5,009 in 2020, and now, in 2021, $3,083. So this is a point of reference.

ICBC, of course, we know has increased its administration expenditures — again, a series of questions the member for Surrey–White Rock will get into in a moment. But we would have thought that with the analysis that has being provided here, we’ll get greater clarity on these figures.

The minister has made reference to the $300,000 limit on part 7 benefits. Could I ask…? I know this is a point I’ve had the opportunity to canvass with the Premier, as the former Attorney General, but just as a reference point here, because the minister has, on a number of occasions here, repeated or cited again that limit.

Can we ask, though, in the year before, for example, no-fault was introduced or implemented, how many British Columbians would have been limited by the $300,000 limit on part 7 benefits?

Hon. M. Farnworth: Thankfully, it’s not a huge number. It’s about under 50 a year. For those 50, catastrophic injury and life-changing, the $300,000 will not last very long. It’s incorrect to say that under enhanced care, it’s reduced benefits, because it’s not. It is not reduced benefits. It is benefits for people who need care for as long as they need it, not until the settlement runs out. I think it’s important to get that on the record.

I just want to also say…. I know the member has given some numbers, and we have done our best to validate them. The last number — I am going to double-check on.

[3:30 p.m.]

Within the discussion that we are having, I think I’ve made it clear that the difference between the old system and enhanced care…. One of the significant savings is the elimination of the legal fees, and benefits are paid out longer, potentially over a lifetime. In the case of section 7, which we have been discussing, that is a significant change.

M. Lee: I appreciate that this is of course an opportunity in estimates with the minister responsible for ICBC to review the impacts, financially or otherwise. Obviously, we know there’s emotional, mental, psychological and all sorts of harm to British Columbians when they’re in any bodily injury–type accidents — and, certainly, catastrophic automobile accidents as well.

I was just looking back at some of the points of reference I had back from my debates with the Attorney General back then. We had a heated discussion around a scenario that the Attorney General had raised, relating to a child on a bike who runs a stop sign and is struck by a car. I won’t go back into the details around that particular scenario that we went through, but I do know that there were learnings for both of us through that, when the minister did clarify that.

Just as a point of reference here, in terms of what this minister is referring to: at that time, the Attorney General had indicated that there were about 35 cases per year that might be subject to a limit on part 7 benefits, when it was at the $150,000 level, and that in any given year, there were approximately 100,000 bodily injury claims made every year to ICBC.

We know, of course, that even under the old system, as we’ve discussed here, these 35 individuals — or the 50 individuals that the minister is referring to — would have had access, through tort claims, to ensure that their care and wage-loss needs were covered, over and above and beyond the part 7 benefits. Obviously, we could have that debate here, back and forth.

All I’m trying to get clarity on, with the member for Surrey–White Rock, is identification of the base level, as this government and the minister refer to increased benefits. From what we see…. We see many examples reported in the media or to ourselves, from constituents who come to us with concerns about how ICBC is functioning and the fact that they don’t see greater access to benefits.

Let me ask another question, in terms of data. Could I ask the minister: what was the average bodily injury claim size for the year before no-fault and for the year after? And what does ICBC estimate to be its average bodily claim payout in the years to come?

[3:35 p.m.]

Hon. M. Farnworth: I appreciate the question from the member. What I’m able to give him at this point are the global numbers.

[3:40 p.m.]

I also want to make it clear. There were also a number of variables, particularly, in a couple of those years, as he would be, obviously, well aware. In 2019, the total of bodily injuries in vehicle collisions, the whole thing, is $6.5 billion. That’s in 2019.

It goes to $5.9 billion in 2020, which was the first year of the RAAP. It goes to $3.3 billion in 2021, which also included the RAAP but which also included COVID. There was a lot of, as the member will know, reduction in accidents during that year. Then in 2022, the total is $2.5 billion. That’s under enhanced care.

The bottom line is this. With the elimination of the legal fees and the benefits now extending for a lifetime, not just a short time or in a lump sum…. That’s who is benefiting: people who are injured. Now they are getting better benefits than they had before. That’s how the system works. It works in Saskatchewan, it works in Manitoba, and it works here.

M. Lee: I appreciate the minister’s response. The minister responded in a manner that referred to total amounts. I was asking for the average bodily injury claim size both in the year before no-fault was implemented and the year after. Does the minister have those figures available for us?

[3:45 p.m.]

Hon. M. Farnworth: I thank the member for the question. We are trying to get the best numbers for the member.

In 2020, the average injury claim was approximately about $40,000. That, of course, would include…. You would have to also include the tort fees and the court fees that would be part and parcel of that.

For 2022, the estimate, and this is just an estimate…. We’re looking at, probably, about $22,000, and that may well go up.

M. Lee: I appreciate the efforts of the minister and his team to address the questions that the member for Surrey–White Rock and myself have, to try and get at the points of comparison. I appreciate that.

I’ll make this observation again. The minister can respond, then turn it back over to the member for Surrey–​White Rock.

In terms of the round figures, let’s say, that the minister utilized. We know the government has said in the past that the so-called legal fees and expenditures relating to the tort system may account for 30 percent. So 30 percent of $40,000 — here we’re seeing almost a 50 percent reduction, let’s say. So there seems to be a gap in the round numbers that the minister has provided, which would again suggest that after no-fault has been introduced, there’s a lower amount for these benefit claims.

Again, just demonstrating that. The minister may choose to respond to that, but I’m just going to turn it back over to the member for Surrey–White Rock.

[3:50 p.m.]

Hon. M. Farnworth: I will take the opportunity to respond because I do think it’s important.

The numbers we’re talking about — you have to be very careful in terms of how you compare them. You are dealing with the old system where that $40,000 — if that was the average cost of a claim, for example — does not go into…. That’s not what the individual claimant gets. Out of that is a third in legal fees, a third in any other costs that have been part and parcel of having to get that settlement, the time that may have elapsed in order to get that settlement.

With the elimination of the legal fees, what policyholders, the motoring public, have seen with their insurance is a significant savings on their insurance, which is what people wanted to see and, at the same time, knowing that the benefits they get are the benefits they need, on the basis of medical experts, for as long as they need them. You’re not having to worry about a cap. You’re not having to worry about a catastrophic injury.

There’s a whole range of…. It’s just straight fact that you have better benefits. That’s how the enhanced-care system works, whether it’s here in this province, whether it’s in Manitoba or whether it’s in Saskatchewan. At the end of the day, that’s what people want.

T. Halford: Just going back a few moments ago. The minister cited I think it was $6.5 billion, 2019; $5.9 billion, 2020; $3 billion, 2021, in terms of payouts. When you look at the reported collisions by ICBC, the numbers that we have show, in 2020, 225,000 reported collisions. In 2021, 260,000 reported collisions.

We look at the numbers, and not to dwell on it, but when we talked about the benefits payout…. In 2020, I believe it was $5,009 paid out, on average. In 2021, $3,083 paid out on average. So I think that’s part of the gap we’re seeing when we talk about enhanced care. We’re talking about when we’ve seen….

I think even the Premier referenced it in a media avail a number of months ago, in terms of the stories that were coming forward to various constituencies. Whether it was somebody…. I believe there was a gentleman that was hit by a stolen car, injured quite severely and had trouble getting ICBC to provide support directly for that person.

Even down the street from my constituency office, we had a car go through a four-way stop that actually went into somebody’s house, and ICBC refused to cover it. They wanted the strata insurance to pay for it. This guy was at the Legion throwing darts. He came home, and there was a car in his living room. It was an absolute nightmare in terms of trying to get repairs done to his house through the motor vehicle accident. I spoke on this publicly. I think the minister did as well.

Can the minister reconcile the fact that we have reported accidents, collisions, 260,000 in 2021 with roughly $3 billion paid out in 2021. Compare that with 2020 — 225,000 collisions reported with a payout of $5.9 billion.

[3:55 p.m.]

We’ve done the math. We’ve canvassed with the minister. Would the minister not acknowledge that there are some significant gaps here, in terms of benefits to people? I know he’s hearing these stories as well, but how do we close that gap?

[A. Walker in the chair.]

Hon. M. Farnworth: I’ll make a couple of observations on the member’s comments.

First off, the accident rate was down because of COVID. Second, there is really no gap. The reality is the difference the member’s talking about is money that didn’t go into people’s pockets; it went into lawyers’ pockets. That’s the difference.

Under the old system, you had to have two people in order to have the suit, in order to sue. Now under enhanced care, everyone is covered and can get the same benefits, regardless of whether it’s an individual in a single-vehicle accident with a deer or a moose, as I outlined earlier, or two people in a terrible accident on a freeway in the Lower Mainland or on the Island.

The benefits are better, and they are for lifetime. The elimination of legal fees has allowed that to happen.

T. Halford: Well, here’s the problem. I would accept that on face value, but it’s not backed up by facts. I’ll read them again: 2018 — $6,812 paid out, on average; 2019 — $6,483 paid out, on average; 2020 — $5,000 paid out, on average; 2021, first year of no-fault — $3,083 paid out, on average.

[4:00 p.m.]

Now, the minister referenced the savings on legal fees. If you’re having those dramatic savings on legal fees — whether it’s from the person representing one victim to the other, or the person responsible for the crash — you would think that those savings would be passed on to the person injured in the motor vehicle accident. These numbers do not back that up in any way. The minister can talk about section 7, he can talk about enhanced care, but these numbers don’t back it up.

You’ve got, in 2021, $3,083 paid out, on average, post-no-fault; the year prior, just over $5,000. The year prior to that, it was just over $6,400; the year prior to that, almost $7,000. What the minister is saying isn’t backed up by the numbers that are being put out. The fact is that benefits are dramatically down to those that need them in a motor…. We see this quite often in news stories, in letters, in emails and in meetings. It’s there; we see it. The numbers back it up.

I understand what the minister is trying to say, but the numbers put forward here, which he has validated earlier today, do not back that up in any possible way.

Hon. M. Farnworth: I appreciate the question. I understand where the member is coming from, but I want to make a couple of points clear.

First off, in terms of the numbers he keeps using, we have not been able to validate them. They sounded fine at the beginning, when they were mentioned, but they’re not able to be validated. What we can validate is the $40,000, on the average, which I mentioned a moment ago, and the $22,000.

The issue on the $40,000 is that that is not money, as I said a moment ago, that goes to people’s pockets. Out of that come all the legal fees, which are often about one-third, and the other costs associated with that. That was pre–enhanced care.

What we’re looking at in the $22,000 is the estimate. I again come back to enhanced care. The benefits are better. They last for as long as they’re required, in many cases for a lifetime. It’s a fact.

[4:05 p.m.]

I understand the questioning, because we get this every estimates. The only thing I can think of is: do you want to scrap enhanced care and go back to the old tort system? Is that what you’re wanting to do? It would be really helpful if we knew that that’s your position. That would be great.

The reality is that we have enhanced care. It’s giving lower insurance rates. I know that the member’s constituents like having lower insurance rates, and they also like knowing that they will have benefits for as long as they’re required. If it’s a catastrophic injury, unlike previously…. For example, in the part 7s we talked about, where it was $300,000, now it is unlimited.

Interjections.

The Chair: Member for Vancouver-Langara.

M. Lee: Thank you, Mr. Chair. I appreciate your checking in with the minister and his team. I would invite the minister to consider, at least till 5:30, the record of his colleague the Minister of Indigenous Relations and Reconciliation. They did not take any breaks over a four-hour period, both in supplemental and in estimates. That was important to me, because I had the full opportunity to continue to have good debate and discussion. I’m actually serious about that.

There’s a number of points that we can keep going back and forth on, and I appreciate the minister’s counterpoints, let’s say. I would say, though, among the many points the minister has made, that, of course, we also know that under this no-fault system, regardless of fault, you’re all treated the same. If you were the driver responsible for the harm, you’d get the same level of benefits as the person who’s completely 100 percent innocent.

There are aspects of this model that clearly are unfair, and I’ve spoken to that in the past. I would say in response to the minister that we have discussed here, in the time that we’ve had, trend lines. Clearly, in the first set of figures that the member for Surrey–White Rock set out a number of times, there’s a decreasing trend line. Even in the minister’s response to us, in terms of the $40,000 or the $22,000 figure, there’s still a trend line down.

As to how we parse that through and break it up, there can be continued discussion about that. But our point is that there’s clearly a decrease in the amounts that are being paid out, whichever way you want to describe it. So in the first case, when we’re talking about how there’s something that’s being enhanced here, clearly, we’re not seeing it.

In terms of the actual benefits, I know that the minister has referred to the moose analogy. I appreciate that for the members in central and northern British Columbia, including our colleagues from the Peace River districts as well…. I’ve certainly been on close calls in their vehicles, in their trucks.

I appreciate what can happen, but as we know, of course, in the Lower Mainland, in the ridings that the member for Surrey–White Rock and myself represent in Surrey and Vancouver, for example, and the minister’s own area, in the Tri-City area, that you don’t have as many moose roaming the streets that we have to be careful about running into.

Interjection.

M. Lee: There are other comments about other animals here. The point is that, as unfortunate that situation may well be, it doesn’t preclude, of course, this model of no-fault from providing for greater benefits for those who are involved in the catastrophic injuries.

I just want to come back to the discussion we were having yesterday when I referred to the case of Ms. Tashia Wong. I know that the minister acknowledged that the minister would commit to looking into further some of the individual cases that I’ve cited yesterday of the challenges with the ICBC no-fault model.

We know, of course, that the minister refers to the fact that, in his view, when they canvass the experiences of British Columbians with this model, he’s getting positive feedback. We’re not seeing that, though. So I’d ask the minister: on what basis is the minister suggesting that British Columbians are satisfied with the ICBC no-fault model?

[4:10 p.m.]

The Chair: Members, we will recess briefly.

The committee recessed from 4:12 p.m. to 4:22 p.m.

[A. Walker in the chair.]

The Chair: I call Committee of Supply, Section A, back to order. We are considering the budget estimates for the Ministry of Public Safety and Solicitor General.

Hon. M. Farnworth: In 2021 actuals, in terms of satisfaction, it was, for insurance services, 96 percent. For claims services, 89 percent. For driver licensing services, 91 percent.

M. Lee: Can I just ask the minister for the parameters on that study, meaning how many respondents and how that survey was done?

Does ICBC…? Are they doing, presumably, what the Insurance Corp. is suggesting, a customer satisfaction survey? Can the minister just provide a bit more detail around what this is?

Hon. M. Farnworth: For insurance services, it’s about 5,000 people. For satisfaction for claims, about 13,000, and for licensing, it’s about 5,000. It’s done nearly all by phone.

M. Lee: Just the tail end of what the minister was saying. It’s nearly done by…? I didn’t quite hear what he said.

To say as well, though: what percentage does that represent in terms of the universe that ICBC serves?

[4:25 p.m.]

Hon. M. Farnworth: As I said, it was by phone. It’s done using standard industry methodology.

M. Lee: Well, there are lots of things we could get into there as to within the plus or minus, the standard deviation, and all that. I was actually asking as well, though: what does that hard number represent in terms of the universe for whom ICBC surveys? We’re talking about the number insured, for example, whatever the denominator is, the pool of individual British Columbians that ICBC, through Ipsos or whoever they’re using, is actually surveying.

Hon. M. Farnworth: It is done on the universe of ICBC policyholders, which is a pretty significant number. In case the member is going to go where I think he’s going to go with his next question, which is, “Well, that’s actually a very small segment of the number,” I would remind him that both his political party and my political party live and die on polling sample sizes when they come out of sample sizes of 700 or 1,500, with the standard deviations.

M. Lee: I didn’t actually intend to get into this benchmark, so to speak, or this point of reference in this level of detail.

As we go forward — apart from financial matters, cost matters, benefit payouts and some sort of description of customer satisfaction, if those are the right words to be using here in this context — we know, of course, as we look at the performance of the organization, that there ought to be measures that ICBC leadership is reporting on to the minister and to government.

That is an area that if we had time, we might pursue. We’ll see, near the end of the time here…. The member for Surrey–White Rock might choose to use some time on that.

Let me go back again to the concerns expressed by Ms. Tashia Wong. I wanted to go back to the fact that, really, her concern has been that like so many British Columbians, she’s faced with over 200 pages of densely written ICBC regulations that injured British Columbians need to navigate through just to simply understand what benefits they’re actually entitled to following a motor vehicle accident. In her case, she called dealing with ICBC “a bureaucratic nightmare,” as I said yesterday.

Another example, though, is someone who is a registered nurse: Jen Brady Giles, from Terrace, B.C. She has also shared her story through the media. She was T-boned by a negligent driver. She suffered a significant traumatic brain injury, which affected her ability to speak and read. She had serious issues with balance, nausea and headaches. Clearly, she was completely disabled from the workplace. Her experience in dealing with ICBC under its no-fault system has been a complete challenge. She has had significant difficulty in trying to navigate through the complex and dense set of regulations.

My question is: if it is such a challenge for a registered nurse, who has experience in the medical field, to navigate through this government’s no-fault system, what opportunity does someone who has a non-medical, non-health background have in order to get the kind of medical, health and mental health supports that are needed?

[4:30 p.m.]

Hon. M. Farnworth: I thank the member for the question. One of the important points to make is that when enhanced care was designed, it was designed in consultation and working with disability groups, so being able to deal with people who suffer traumatic injuries and brain injuries and those kinds of things.

That’s why we have senior recovery experts to assist people, as the member has been raising, to be able to get through the system, in terms of the kinds of benefits that they are getting, by working with their medical team and helping them through the system to be able to access the benefits.

We do that on an ongoing basis in terms of looking at how we improve the system as well. A big part of that work is working with disability groups, who have been supportive of the enhanced-care system.

M. Lee: The minister has introduced, in response, another topic which I was intending to raise. I’ve had similar concerns expressed to me as the member for Surrey–White Rock has from brain injury and other complex care victims of motor vehicle accidents.

We know, of course, that there is a history to this. I’ve had much opportunity to speak to this in the House. The “minor injury” definition was expanded. Despite the Premier’s promises to the same brain injury and complex head injury stakeholder representative groups in our province, that change was made subsequent. The minister responsible for ICBC, as he was back in the day, as advised by the ministry through FOI documents, clearly understood that.

Let me say, though…. When we look at another example, Farnoud Chamanian, who is a British Columbian who suffered a brain injury…. This is a specific example that was shared with me by the British Columbia Brain Injury Association.

[4:35 p.m.]

This individual suffered a brain injury in a car accident under the current government’s no-fault insurance system. The treatment was denied. He had a referral from a medical doctor to get treatment for his brain injury symptoms. However, the treatment was denied by an ICBC adjuster.

Among other reasons, the adjuster told this individual that he, the adjuster, had personally experienced his own concussion in the past and had experienced a quick recovery. For this individual, Mr. Farnoud Chamanian…. It implied to him that the same would be true for him.

The adjuster was making a medical determination on a person’s concussion condition without turning to the medical team, which the minister is referring to, for determination. As a result, this individual has not been able to receive any supportive treatment for the last year and a half. His symptoms have worsened to the point where this individual says he has experienced suicidal impulses.

This is one of hundreds of examples that we’ve seen where ICBC adjusters are denying benefits to British Columbians injured in car crashes. It’s in the context of the 5,000 individuals who responded to this phone survey that I say that. As the minister refers to those British Columbians…. We see hundreds of examples like this.

Again, does the minister have concerns about situations like this, where ICBC adjusters are making determinations of a medical or a health perspective which provide real challenges for British Columbians to seek the treatment that they need?

Hon. M. Farnworth: I appreciate the question from the member. I’ll make a couple of observations.

We always want to make sure that ICBC is doing everything it can to ensure that the system is working for the needs of its customers and its clients. That’s why, in terms of how enhanced care is in place…. As I said, working with the disability community and groups to ensure that we have the proper procedures in place…. That’s why we’ve got the recovery specialists. There are about 500 of them, and 250 of them are senior recovery specialists, the ones who deal with the more complex cases.

We are always, obviously, looking to improve the system. It’s also why, if customers and clients have an issue, there are the processes in place within the legislation, the fairness officer and the civil resolution tribunal.

[4:40 p.m.]

Also, just as importantly, when a case like that comes to the member’s attention, bring it to ICBC directly. ICBC may well be dealing with the individual already, given the fact that the member has outlined a particular challenge in this case. It’s an opportunity for ICBC to find out if there is a problem with a system, for example, or an individual and to be able to deal with the situation. That’s one of the key elements, I think. If there’s a problem, identify it and get it fixed.

M. Lee: I appreciate the minister’s response in the sense that we all want to make things better. The structural challenge, though, is still there with the system that the Premier built when he was the minister responsible.

We know, of course, under this no-fault system…. There is no access outside of ICBC. The minister refers again to the fairness commissioner’s office and the CRT. We also know, in terms of the earlier statistics that the minister was able to share with us, that there are very few individuals that actually utilize those areas.

We, of course, in our roles here, from organizations like the B.C. brain injury society and the member organizations in Victoria and in Cowichan…. They have very active organizations, which the minister, I’m sure, knows, in the Duncan area and here in Victoria. Hopefully, he has taken the opportunity to hear them.

This is, certainly, one of the examples they provided to us. I’m sure that individual is trying to pursue greater recourse through the internal system of ICBC. I would say, again, that many months of challenge is a concern in terms of getting the kind of care that individual needs on a more near-term basis.

I referred to another individual yesterday, when the Chair allowed me to have a quick question at the very end. I didn’t name the individual. The person is named Mr. Zahawi. This is the person in North Vancouver who is currently still in a long-term-care facility, away from his family.

I was raising that example, again, to indicate…. This individual has no real access to deal with what has been a determination by ICBC. Because it’s cheaper to have the individual live in the old age care facility, or the long-term care facility, far away from his family, this individual is separate from his family.

This is the concern that I raised yesterday. Certainly, this is the issue with ICBC adjusters being the only adjudicator to determine when benefits are paid out. It’s the reason why we’ve seen other instances.

A fairly high profile individual, Tim Schober, is here on the Island. He, as a cyclist, was hit while cycling — someone who is a lawyer — and is now facing daily challenges with mobility and personal care. He has launched a constitutional challenge, of course, to the no-fault insurance model.

I would just say…. We are seeing, repeatedly now, more and more instances where British Columbians are really struggling with getting access to the kind of care they need under this ICBC no-fault model.

At this one particular juncture, before I turn it back over to the member for Surrey–White Rock…. Is the minister satisfied with the way that the current fairness commissioner office and the CRT are working? When an individual has a concern and a challenge with the way that ICBC has been assessing the individual’s access to benefits, there is a timely way in which that concern or dispute can be dealt with.

If that’s the case, can the minister share with us…? What is the time frame in which a typical complaint to the fairness commissioner or a CRT process is actually gone through from dispute to decision?

[4:45 p.m.]

Hon. M. Farnworth: I appreciate the question from the member. Obviously, the amount of time depends on the nature of the issue, the complaint that is being dealt with, so the fairness commissioner would obviously be gathering information, doing an investigation. As I said, it obviously depends on the complexity. The average time is about two months. Some are a bit less than that; some may be a little bit more, but they try to be as timely as possible.

The other thing I think it’s important to point out, too, about the fairness commissioner, in terms of the issues the member is raising, is that it is an OIC, an order-in-council appointment. It does not report to ICBC itself; it reports to the board of ICBC. And it also provides an annual report which is tabled in the Legislature and is public.

T. Halford: I referenced this earlier, and I’ll do it one more time, because this is kind of a commonsense theme, I would think. I would hope.

On December 3, a car goes through a four-way stop in White Rock into a seniors complex, a bottom-floor unit, and takes out the living room. A gentleman goes to his legion to throw darts. That’s how he’s spending his night.

He comes home, and police, fire trucks, ambulance are there. There is a car where his living room is supposed to be. So not a great situation. Fortunately, I don’t believe the driver sustained injuries, and luckily, this gentleman was at the legion, and he wasn’t at home at the time of the accident.

[4:50 p.m.]

Fast forward to January 23, when the gentleman and the strata have put forward all the bills that would be required. This building was built in 1986. They put forward the bills, the assessment. ICBC came back to him, and there was a differential of $6,000.

I’ve seen this. I’ve spoken on it publicly. There was a $6,000 differential. ICBC responded back that 30 percent of that was calculated for depreciation of that particular unit.

So a guy goes to the legion to throw darts. He comes home — car in his living room. He gets the bills, works with the strata, submits to ICBC. There’s a $6,000 difference based on depreciation. The other comment back, which I did see, was, “You should also see if your strata will offset that cost” — which, by the way, the strata would have to pay a $15,000 deductible.

How does that make any sense, what I just outlined there? This guy just…. When I actually did the Global interview or CTV interviews, I was standing in glass, still, from an accident that had happened almost a month prior.

In the minister’s mind, does he think that that’s a system that works when a gentleman goes to the legion, comes back, car in living room, and then they’re told, “We’re going to take off 30 percent” because of depreciation of his unit?

Hon. M. Farnworth: I thank the member for the question. I can certainly understand the frustration of the individual. I mean, I’d be pretty devastated too if I went out and played darts and came home, and there’s a car in my unit and everything that goes along with that. Now you’ve got insurance and all those things to deal with, especially in a strata.

I’ll make two observations. First, this has nothing to do with enhanced care or the change or the move to enhanced care. These kinds of situations are what…. Prior to enhanced care, in the’80s and the’90s and now, this is the standard system that is in place when it comes to these kinds of accidents with insurance. ICBC is one potential source, as the member has outlined.

The other is individual homeowner insurance, and again, that depends on what kind of deductible that you have on that, all of those different factors.

It is not a good situation for the individual. I totally understand that. But it’s not something that’s related to enhanced care. It is the standard operating policy that ICBC has had — and, in fact, that general insurance has had — for dealing with these kinds of accidents, for decades.

[4:55 p.m.]

T. Halford: I’ll take the minister’s remarks there. I understand. I’ll leave it at that, but it is a frustrating situation, especially for the senior involved.

Moving on now to operating expenses, again, I’ll do similar to what I did before. Let’s just get these numbers confirmed, just in the interest of time. I think this will be a little bit easier to do. In 2018, for ICBC’s core operating expenses, I have approximately $800 million. In 2019, I have $878 million. In 2020, I have $837 million. Would those numbers be accurate?

Hon. M. Farnworth: For 2018-2019, $800 million; 2019-2020, $878 million; and 2020-2021, $837 million.

T. Halford: We’ll go from 2018-2019, 2020 and 2021. Can the minister outline ICBC’s total employee compensation for each of the years that I’ve just referenced?

Hon. M. Farnworth: For 2018-19, $418 million; for 2019-2020, $451 million; and for 2020-2021, $445 million.

T. Halford: For 2021, can the minister outline how many ICBC employees earned over $100,000?

[5:00 p.m.]

Hon. M. Farnworth: For 2020-2021, 781 made more than $100,000.

T. Halford: Just confirm. It was 2021 that the minister just referenced. Or was it 2020?

Hon. M. Farnworth: Fiscal year 2020-2021.

T. Halford: Out of that 781, how many of those were over $150,000?

Hon. M. Farnworth: So 108.

T. Halford: How many of those were over $200,000?

Hon. M. Farnworth: So 24.

T. Halford: The last question — I’m not good at math — is: how many of those are over $300,000?

Hon. M. Farnworth: Three.

T. Halford: Can the minister please provide a baseline for the year prior? So just on those numbers, the same series of questions for the fiscal year prior.

Hon. M. Farnworth: We’re looking at 2019-2020? Okay, yeah.

To answer the member’s question, for the fiscal year 2019-2020, the number of people making more than $100,000 was 668; the number of people making more than $150,000 was 96; the number of people making more than $200,000 was 29; and the number of people making more than $300,000 was seven.

[5:05 p.m.]

T. Halford: Thank you to the minister for that. When we go back and look…. We’ve talked about the fact….

In 2021, again, claims were at…. Average claim, $3,083. The year prior, $5,009. Prior to that, $6,483. Prior to that, $6,812. We’ve gone through that. I think the minister is going to confirm or table those numbers at a later date, but those are my numbers.

When we look at what we’re seeing from ICBC’s overall operating costs, they’ve gone up, and not marginally. They’ve gone up dramatically. You can come to the conclusion that benefits are down to those injured in accidents. Operating costs are dramatically up. Those are the numbers that I see, and those are the numbers that the minister has outlined.

So you’ve got, now, for the fiscal 2020-2021, 781 people making over $100,000. You’ve got 108 making over $150,000. In 2019-2020, that number for making over $100,000 was…. I believe the minister said it was 668.

When I tell the story about the guy going to the Legion, throwing darts, and we have a $6,000 discrepancy based on the depreciation of his unit, and the more tragic stories that have been outlined by my colleague from Vancouver-Langara, I think there’s a significant gulf in terms of where the money is going. Is it going towards the people that need it? Is it going towards the people that are injured, that have concussions, brain injuries, other items that have been outlined by my colleague from Vancouver-Langara, or is it going to employees?

When you draw the comparison here, and you look at it — 781, fiscal 2020-2021. The year prior, 668. So it’s trending up while benefits are trending down. The costs being saved are actually going towards employees. Those are the numbers that are clear to me. Does the minister have any discrepancies with the numbers that I’ve just tabled?

Hon. M. Farnworth: I appreciate the question and the comments from the member, but I just have to say that that’s simply not true. It’s just not the case. Total compensation….

Let’s start with operating costs. In 2019-2020, it’s 878. Next fiscal, it’s down. It’s gone down. Then, when it comes to salary costs, again, from 451 to 445. That’s gone down.

[5:10 p.m.]

The reality is the men and women who work at ICBC do an incredible job for people, and they have undertaken a significant change in the organization, from a tort-based system that had high insurance premiums for people and that saw caps on certain kinds of benefits, people having to wait, and then, when they did get a settlement, one-third going to legal fees….

Now those same individuals have transferred and made an enhanced care system that has benefits for as long as you need them and that has brought in place lower insurance rates. To somehow say that those hard-working employees are getting excessive pay, at the expense of policyholders and the benefits they receive, is simply not the case. That’s all I can say at this point.

T. Halford: I don’t agree, and the numbers prove out why I don’t. Benefits are down; that is the number. Employees are up. Employees making over $100,000 are up. Employees making over $150,000 are up, okay? It shows that. If you are injured, in 2021 the average claim was just over $3,000. The number of employees has increased. The number of employees making over six figures has increased.

I don’t know what we’re going back and forth on, because those are the numbers the minister has tabled. That is why…. Is the minister trying to say that the path forward for ICBC is more employees making over $100,000?

Hon. M. Farnworth: The path for ICBC is to deliver good service. The path for ICBC is to have the best organization forward. The path for ICBC is to treat its employees, who work extremely hard, fairly.

The path for ICBC is to provide the best benefits that they can to their customers. The path forward for ICBC is to continue to provide lower insurance rates than what they experienced under the old system — where they were subject to rate increase after rate increase and, when there were settlements, one-third would go into the pockets of lawyers, and they wouldn’t see it.

The path forward for ICBC that I’d like to see is more rebates, if that were possible. Now, they may not want to hear me say that, but I think their customer base appreciated that. The path forward for ICBC is to remain a public auto insurer that works on behalf of the people of this province and that provides affordable insurance, care and benefits, for as long as they need it, when they’re injured. That’s the path forward for ICBC.

T. Halford: I appreciate the minister’s conviction on that. If the minister is so confident in the economic structure that is currently at ICBC — and we’ve seen cracks in that structure, financially, that have been publicly reported — a very simple question is: when the minister and the Premier spoke about rates, in the fall, what was the rationale for bypassing the BCUC?

Hon. M. Farnworth: We didn’t bypass the BCUC. We have a filing with them right now, as we speak.

[5:15 p.m.]

M. Lee: Well, just to clarify, though, there was a direction given by government, in terms of rates, to BCUC. Is that not correct?

Hon. M. Farnworth: The only direction was the rates can’t go below zero.

M. Lee: Just before we go back to topics about regulatory oversight and the direction that was there, let me just go back to points that we were making yesterday and into today.

We’ve seen the number of new injury claims, as the minister has said, go from 60,000 to 73,000 new injury claims last year. The minister has talked about the ongoing nature, let’s say, of the adjuster’s role in terms of administering benefits and really being the determinating person or individual as to what access British Columbians have to those benefits as they continue to recover, in some cases through the rest of their lives, dependent on that ICBC adjuster.

So can we ask what is the…. In terms of the head count on adjusters that is projected for ICBC, can the minister refer to the number that was there previous to when no-fault was implemented in the first year, in the second year and what is to come, in terms of the number of adjusters that ICBC requires for its no-fault model?

[5:20 p.m.]

Hon. M. Farnworth: I thank the member for the question. I’ll make the following points. Yes, there are still adjusters in the system. But they are primarily, now, dealing with the tail end of the tort system claims.

In going to enhanced care, if someone is injured, they’ll see a claims recovery specialist, of which there are about 500. Those claims recovery specialists work with the care team. That’s like the doctors, physio, chiro, whatever the kind of care that the individual needs. They determine what, together, the services that are needed.

It’s the claims recovery specialist that’s now the individual, and the adjusters are primarily dealing with the tail end of the tort system.

M. Lee: Has there been any reduction, then, in the number of adjusters as those historic claims decline? Are those 500 new employees, then, for ICBC, the claims recovery specialists?

Hon. M. Farnworth: I think one of the important things about the transition was the training that took place in terms of people who previously had been doing adjusting and then were trained and transferred to become claims recovery specialists as well. New people would also be hired, because there is obviously turnover, and people retire, and all of those things.

There are still some adjusters there, and they, as I said, primarily deal with the tail end of the tort system.

M. Lee: So when we’re talking about the body of employees of ICBC that are helping, in the words the minister would say, individuals deal with getting the benefits and recovery path they need, has there been, then, any increase in the number of employees between the system that was in place before no-fault came into place and the first year, the second year and the year to come?

Hon. M. Farnworth: So in 2019-2020, claims, injury, legal: 1,499 employees. In 2020-2021, claims, injury, legal: 1,515. A difference of 16.

[5:25 p.m.]

M. Lee: As we see, again, the number of new injury claims increasing by 15 percent, and as the dependency on adjusters and claims recovery specialists increases in volume, does that mean ICBC sees no need to increase the number of employees to service British Columbians?

Hon. M. Farnworth: I appreciate the question. The reality is that it is the transition from a tort-based system to the enhanced-care-based system that’s taking place. As you go down with the legal employees, the system adjusts to moving to a completely enhanced-care system.

I’d also add, in the case of the numbers there, you did have an issue in terms of COVID as well. There are fewer dependencies on legal resources, and you see increased focus on the enhanced-care resources.

T. Halford: The minister a few moments ago referenced a BCUC application. Did the minister say that that application was open?

Hon. M. Farnworth: They have given an interim ruling in terms of zero and zero, but they have not given final approval yet.

T. Halford: Does the minister have an expectation on when that final approval may be coming?

Hon. M. Farnworth: It really is up to the BCUC, so they’ll be doing final arguments. So we’re probably looking at the next two to three months.

T. Halford: I believe that when the minister and the Premier spoke about rates and did that announcement — I think it was December — I think two weeks prior to that, it was shown that there was a $625 million decline in terms of ICBC’s bottom line.

I think at the time, the then CEO talked about declining investment revenue. I guess my question would be to the minister: has the investment revenue improved substantially?

[5:30 p.m.]

[M. Dykeman in the chair.]

Hon. M. Farnworth: The year-end is still coming in, but I can tell you that those numbers have turned around. By how much yet, that I cannot do.

T. Halford: Going back to a previous question in terms of forecasting, when we look at the operational expenses that ICBC has from the year…. Using fiscal 2020-2021, is ICBC projected to be under the current operating expenses that it has for 2020-2021, for this current fiscal year — so, projected?

Hon. M. Farnworth: I won’t know the final numbers until the books are closed, and the books have not closed yet.

T. Halford: Okay. But I’m asking specifically on trend. Is it trending to exceed the year prior, or is it trending to be below that?

Hon. M. Farnworth: As I said, the books haven’t closed. What I can tell the member is that we do have a service plan. We do have targets, and we are hoping to meet those targets.

T. Halford: Obviously, the past CEO, I think, departed ICBC in February to move on then to B.C. Ferries. Just with that departure… I’m pretty sure I probably know the answer to this, but I’m just going to put it on the record anyway.

Was there any severance paid out for that individual? Were there any bonuses paid out for that individual at that time when that individual departed? I believe it to be in February of this year.

[5:35 p.m.]

Hon. M. Farnworth: No severances. No bonuses. And the full executive compensation is released publicly every year.

T. Halford: I’m just going to switch, really quickly, to the actual ICBC facility in North Vancouver.

Can the minister just outline what is budgeted for upgrades to that specific facility?

Hon. M. Farnworth: There is no significant maintenance, or improvements, planned for the building, other than the standard maintenance that you would be doing through the course of a year.

T. Halford: I think we can probably conclude there, if that’s okay.

I want to thank the staff. I hope nobody has missed a flight, or anything like that, to get back home to family. Are you okay?

I’m serious about that. That’s important. I appreciate the time of staff.

I will say this, as people pack up and leave. That’s totally…. I will not be offended as that happens while I speak. If they do have a flight or a ferry to catch, they should get on their way.

What I’ve seen here and what I’ve put forward to the minister is, again…. I’ve seen operating costs go up. I’m kind of getting the sense that that’s still continuing to go up, and we’ll see that when the numbers are tabled. But overall compensation to people that have been injured has gone down, not just down marginally. They’ve gone down dramatically. I think that there’s a disconnect there.

We’ve outlined different cases, whether it’s brain trauma, whether it’s property damage, in terms of ICBC. I think that has been a public struggle.

This is a portfolio that I do look forward to closely working with the minister on. I want to thank him, and I want to thank his staff for taking the time today.

The Chair: Seeing no further questions, I will ask if the minister would like to make any closing remarks.

Hon. M. Farnworth: I appreciate the opposition critic for ICBC and his colleague. I want to thank them for their questions. I know we will disagree on a number of the issues, particularly around the enhanced care and the benefits, which, in my view, and I think show, are significantly better than the old system.

ICBC is now an insurance corporation, as I said a few moments ago, that delivers, I think, good service. It has an incredible workforce that is dedicated to helping people get the care they need when they need it for as long as they need it and, at the same time, ensuring that we have insurance rates that are affordable and, if not the lowest, certainly amongst the lowest in the country. We want to continue doing that.

I want to thank the staff who have been with me. They do an incredible job.

The Chair: Wonderful. Thank you, Minister and Member.

Vote 42: ministry operations, $1,013,019,000 — approved.

Hon. M. Farnworth: I move the committee rise and report the estimates of the Ministry of Public Safety and Solicitor General complete.

Motion approved.

The committee rose at 5:39 p.m.